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Payment Services Manager

Apply now Job no: 515596
Department: Financial Services
Work type: Management (MPP)
Location: Stanislaus - Turlock
Categories: MPP, At-Will, Finance/Accounting, Full Time

    • Position Summary
    • This recruitment is being handled by an outside agency.  Please also visit:

      Full-time position under the Management Personnel Plan available on or after July 18, 2022 in Financial Services.

      Reporting to the Controller, the Payment Services Manager has management and oversight of the day-to-day operations of the accounts payable, travel and expense reimbursement team. This position is responsible for the leadership and strategic direction of all Accounts Payable, Travel and Expense Reimbursement, Payment Disbursement, Supplier Maintenance, Payment File Records Management and Retention as well as associated tax reporting. This position applies principles of accounting to analyze financial information, interprets new and existing federal and state regulations and tax laws; performs complex professional and technical accounting functions; interfaces with suppliers, the campus community, procurement and auditors in a fast paced and high-volume environment. This is a key position, developing and implementing policies and procedures to ensure audit compliance, generally accepted accounting practices (GAAP), as well as training staff and the campus community.

    • Job Duties
    • Duties include but are not limited to:
      • Direct/manage Accounts Payable, Travel and Expense Reimbursement, Payment Disbursement, Tax Reporting, and Supplier Management team and operations.
      • Lead, supervise, train, mentor, evaluate and provide corrective action to assigned department employees in the successful completion of their duties.
      • Provide support and development of employees in meeting the department and employee’s goals.
      • Regularly communicate with the campus community on payment issues in writing, personal visits, during meetings and/or trainings, and via the department website.
      • Review and approve new suppliers, banking changes, and payment batches ensuring internal controls and compliance with policies and procedures set forth by the governing agencies.
      • Review the work of accountants and accounting technicians in their preparation of selected journal entries, reconciliations, work papers and accounts payable entries.
      • Partner with procurement unit to ensure compliance with procurement policies and procedures for all payment types.
      • Ensure deadlines are met and department website is kept up-to-date, communicating with the appropriate campus partners when policies and procedures are updated to ensure compliance.
      • Oversee the tax reporting and filing of the IRS 1099, FTB 592B, backup with holding and sales/use tax, UBIT, and Form 1042.
      • Handle confidential and sensitive documents, communications, and payments.
      • Create reports and analyze data for management and the campus community upon request.
      • Provide expertise and training to accounts payable users on relevant policies and procedures including hospitality, travel, and funding rules.
      • Create training presentations and present to individuals and small groups.
      • Develop, implement and train staff and campus community on documented procedures for the payment services department to ensure disbursements are processed in a consistent manner and in accordance with campus and systemwide policies and procedures documenting training and periodic review.
      • Continuously seek to improve the quality and efficiency of services provided, providing training and communicating updates to the team as well as the campus community.
      • Develop and implement strategic goals for process improvements.
      • Participate in and where required, lead design, development and implementation of new business processes and technologies in support of payment services processing partnering with the appropriate departments and staff to ensure seamless implementation.
      • Recommend enhancements to PeopleSoft and Concur as appropriate.
      • Ensure the fiscal integrity of all payable records pertaining to the State Controller's Office, Department of Finance, and Chancellor's Office controlled funds.
      • Ensure processing procedures, including segregation of duties and internals controls are established, maintained and reviewed for compliance.
      • Ensure policies and procedures are properly documented and in compliance with government regulations, Chancellor's Office and University policies and procedures.
      • Maintain strong relationships with internal and external auditors, ensure that audit requests are satisfied timely and that payment services is audit compliant
      • Support the University with fiscal year-end processing, including State Controller's Office, Legal and GAAP reporting.
      • Perform other tasks, duties and projects as assigned.

    • Minimum Qualifications
    • Education: Equivalent to a bachelor’s degree with a major in accounting, business
      administration, finance or a closely related field OR a combination of education and
      experience which provides the required knowledge and abilities.

      Experience: Equivalent to five years of professional level accounting experience,
      including two years leading an accounting and/or accounts payable team.

    • Preferred Qualifications

      • Experience with federal and state regulations, building compliant business processes.
      • Experience in preparing account reconciliations of sub-ledger activity to the general ledger.
      • Experience preparing or reviewing tax returns to include Sales and Use Tax, 1099 Forms, UBIT, Form 1042, Form 592.
      • Experience with international tax or non-resident alien tax issues.
      • Experience/working knowledge of governmental and/or non-profit accounting, fund
        accounting or similarly complex accounting structures, to include familiarity with related laws, rules and regulations.
      • Experience with PeopleSoft, query, and databases or similar software systems.
      • Experience with Accounts Payable Employee Travel Reimbursements and Concur (SAP)
      • Experience with procurement card transactions (P-Cards).
      • Experience in training others, preparing training presentations and presenting training to small groups.
      • Detail-oriented.
      • Self-starter capable of operating autonomously,
      • Posses exceptional follow-up skills.
      • Ability to drive projects/tasks to completion.
      • Self-motivated.
      • Driven and focused on continuous learning and improvement.
      • Possesses strong time management skills.
      • Able to adapt to changing priorities and competing deadlines.

    • Knowledge, Skills, Abilities

      • Excellent verbal and written communication skills.
      • Ability to communicate effectively with others, including presentation of complex and
        technical accounting information.
      • Ability to maintain composure and handle stressful situations in a professional and
        courteous manner.
      • Knowledge of office methods and procedures.
      • Knowledge of Generally Accepted Accounting Principles (GAAP).
      • General knowledge of governmental accounting and internal control methods and related laws, rules, and regulations.
      • Advanced proficiency with current word processing and spreadsheet software programs, web browsers, query tools, integrated financial systems and/or other types of records management systems.
      • Ability to apply accounting principles to the analysis of complex accounting problems.
      • Ability to analyze, interpret and present statistical and mathematical data.
      • Ability to prepare complex financial statements and reports.
      • Possess excellent customer service and problem-solving skills.
      • Ability to utilize problem-solving techniques in finding solutions to complex accounting
      • Must be able to develop and maintain relationships, providing a positive working and
        learning environment.
      • Ability to understand, interpret, and apply applicable laws, rules, regulations, policies, and principles.
      • Experience developing, implementing and training of policies and procedures.
      • Ability to make decisions and recommendations regarding accounting activities.

    • Special Conditions
    • CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so.  Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at:

    • Compensation & Benefits
    • Commensurate with qualifications and experience.  As a member of the 23-campus CSU System, we offer an extremely competitive benefits package that includes, but is not limited to, outstanding vacation, health, dental, and vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 14 paid holidays a year. Link to Benefits Summary: CSU Employee Benefit Summary

    • Application Deadline
    • OPEN UNTIL FILLED; SCREENING TO BEGIN ON OR AFTER JULY 5, 2022. (Applications received after the screening date will be considered at the discretion of the university.)

    • Criminal Background Clearance Notice
    • Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment.  CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information.  Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

    • Additional Information
    • Campus & Area

      California State University, Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion – one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs, the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, a doctorate in education and serves more than 10,000 students. New instructional facilities have been built for the unique pedagogy of professional programs, laboratory sciences and performing arts.

      Stanislaus State continues to receive national recognition with its ranking as one of the best 384 colleges in the nation by The Princeton Review. The University was one of 12 public universities in the nation to be recognized by the American Association of State Colleges and Universities for demonstrating exceptional performance in retention and graduation rates. In addition, U.S. News and World Report ranks Stanislaus State in its top 10 among public universities in the West, while Washington Monthly honored Stanislaus State as the West’s No. 1 university for the money. Stanislaus State also is recognized as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education.

      Clery Act Disclosure

      Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382.

      Equal Employment Opportunity

      The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply.  The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment.

      Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at (209) 667-3351.  California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD.  As a federal contractor, we are committed to attracting a diverse applicant pool.  Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at:  Voluntary Self-Identification of Disability PDF Form.

      CSU Stanislaus hires only individuals lawfully authorized to work in the United States.  In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

    • The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview.



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