Housing Office Assistant (SA)
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Job no: 555138
Department: Office of the Dean of Students
Work type: Student Assistant
Location: Stanislaus - Turlock
Categories: Administrative, Temporary, Part Time, On-site (work in-person at business location), Unit 15 - CSUEU - Student Assistants
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- Multiple temporary hourly-intermittent student assistant position(s) available in Housing and Residential Life.
- Positions available on or after April 1, 2026 and ending on or before May 31, 2026. Possibility of reappointment based on budget, department needs, and job performance.
- Under the general supervision of the Housing Office Coordinator, an Office Assistant staffs the front desk in the Community Center in the presence of housing professional staff or independently after the closing of regular business hours. The Housing Office Assistant receives leadership development training and must demonstrate excellent customer service, communication, decision-making, and analytical skills which enable them to take appropriate action when necessary. This may involve independently handling a matter that arises, seeking support through peers or a supervisor, and or supporting after-hours or weekend campus activities or operations.
Duties include but are not limited to:
- Programming and Event Support Promote resident awareness of campus activities and encourage student involvement.
- Occasionally support event logistics by preparing materials, supplies, and documentation.
- Assist with promoting programs through flyers, bulletin boards, and housing communication platforms when requested.
- Support village wide events, special initiatives, and departmental programs as needed based on staffing levels and requirements.
- Set up and break down tables, chairs, sound systems, and event equipment as necessary.
- Occasionally support after-hours events and programs as needed based on staffing levels and requirements.
- Implement compassionate care within all encounters and create a welcoming environment for all guests.
- Perform administrative office duties including data entry and reports, filing, re-stocking supplies, printing, copying, distribution of Housing materials, and maintain inventory of general office supplies, etc.
- Perform receptionist duties including opening and closing the office and answering phones, returning emails, assisting guests with mail, accepting Housing payments and providing receipts, etc.
- Gather enough information from phone and in person inquiries to determine the correct person or office that can assist the individual if their request is beyond an Office Assistants general scope of knowledge.
- Maintain clean and organized lobby, storage, and workspaces related to front desk operations, including general office areas.
- Assist residents and guests by providing accurate and timely information about housing and University services.
- Make referrals appropriate, based on training and knowledge of the University.
- Provide accurate information about campus housing to residents, members of the campus and university communities, prospective students and families.
- Serve as an advocate and proponent of campus life, encouraging residents to get involved on campus.
- Contribute to the wellbeing and growth of the department, and assist in development, implementation, and evaluation of various programs and procedures.
- Maintain confidentiality and objectivity in all matters related to students and staff.
- Maintain positive working relationships with other Housing and Residential Life Student Leader teams and Professional Staff team members
- Provide Housing tours to prospective residents and their families, and staff for various informational events as needed. Answer questions accurately and provide helpful and updated information about Housing and Residential Life.
- Assist with summer conferencing programs including room readiness preparations, preparing check-in packets, completing damage assessments upon check-out, and assisting with various special events
- Set-up and run housing information or promotional tables for department and other campus activities (e.g. Wednesdays in the Quad and Warrior Welcome) Program resident room keys by accessing the Housing Onity key system.
- Create work orders, check-out equipment, and access to resident data through the Housing StarRez system.
- Sort and process resident mail and packages, determining mail forwarding, mail return, and appropriate resident contact regarding mail delivery.
- Oversee data entry processes and daily logs, printouts for guests, special events, etc.
- Gather, manage, and analyze financial data from a variety of streams.
- Assist with the check-in/check-out processes through the Housing StarRez system.
- Assist with the inventory and catalog of resident units.
- Maintain responsibility with Student Leadership privileges (e.g. building access, key access, use of office equipment and resources)
- Assist Residential Life team with after business hours support. Appropriately assist and direct resident concerns after business hours and assess urgency for timeliness in various situations.
- Verify identities and respond to lockouts.
- Assist Business Operations Professional Staff with special projects as needed.
- Other duties as assigned.
- Preferred Qualifications:
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Experience working in a professional office or customer service setting preferred.
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Ability to communicate effectively in a diverse environment with students and staff.
Required Qualifications:
- Undergraduate students must be registered/enrolled in a minimum of six (6) Fall/Spring units.
- Post-baccalaureate students in a graduate program must be registered in a minimum of four (4) Fall/Spring units.
- To be considered, qualified candidates must submit a completed Stanislaus State online employment application and resumé. Applications are accepted electronically only. Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration. To apply online, please click the “Apply Now” button on this page.
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The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview.
INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE
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Advertised: Pacific Standard Time
Applications close: Pacific Daylight Time
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