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Stockton Basic Needs Lead

Apply now Job no: 513171
Department: Office of the Dean of Students
Work type: Staff
Location: Stanislaus - Stockton
Categories: Unit 4 - APC - Academic Professionals of California, Probationary, Full Time, Student Services

    • Position Summary
    • (Classified as: Student Services Professional IV)

      Full-time position available on or after July 1, 2022 in Basic Needs.


      Under the general direction of the Care Manager, the Stockton Basic Needs Lead independently operates the full Basic Needs programs in Stockton, implementing and adapting as needed to ensure student access and campus compliance with regulations.

      With oversight and responsibility for comprehensive services at the Stockton campus the incumbent coordinates student access to a range of support services including: the food pantry, food distribution, emergency housing, community resources, campus referrals and more.

      The Stockton Basic Needs Lead at the Stockton campus is responsible for case in-take, as well as tracking and closure of reports. The incumbent also maintains accurate and timely information and resources, oversees processes, reviews reports, handles the student case load and is responsible for the preparation and submission of reports and documentation.

    • Job Duties
    • Duties include but are not limited to:
      • Student Care Coordination – Independently provide comprehensive advisement and support to students dealing with housing or food insecurity or other crises. The Care Lead will analyze individual student or group situations thoroughly, perceive the available alternatives and their implications and must formulate and verbalize this information to students.
      • Assist students in applying for on-campus emergency grant aid programs and other forms as needed.
      • Use own judgement to provide intervention for students with immediate definable needs such as shelter, food, financial, transportation, etc., or refer to the Director of Basic Needs and other departments as needed.
      • Coordinate support services, including referral and liaison with San Joaquin County, social services, mental health services, housing agencies, financial support agencies, food services, etc. for students in need.
      • Basic Needs Program Coordination – Independently operates the full basic needs programs in Stockton, implementing and adapting as needed to ensure student access and campus compliance with regulations.
      • Provide leadership and creativity in developing and implementing comprehensive basic needs support for Stockton students.
      • Independently plan and organize all aspects of Warrior Food Pantry at the Stockton Campus including, but not limited to: budget, inventory, purchasing, compliance with state health codes, coordinate physical/maintenance needs, Health Department paperwork and inspections, and participate in food safety training to ensure compliance.
      • Represent the university and Basic Needs at conferences, professional development workshops, training and meetings.
      • Serve on Department, Division and campus-wide committees as a Basic Needs representative as needed.
      • Provide consultation and presentations to faculty, staff and students in providing early intervention of at-risk students, and increasing awareness of resources that are available.
      • Perform other duties as assigned by the Director of Basic Needs to ensure the success of the Basic Needs program at Stockton on behalf of the university, students, employers and alumni.
    • Minimum Qualifications
    • Education:  Equivalent to graduation from a four-year college or university in a related field, plus upper division or graduate course work in counseling techniques, interviewing and job related conflict resolutions.

      Experience:  Equivalent to four years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems. (A master’s degree in Counseling, Clinical Psychology, Social Work, or a job-related field may be substituted for one year of professional experience. A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job-related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career or counseling.)

    • Preferred Qualifications

      • Master’s degree in Social Work, Counseling, Public Health, Student Affairs, or related field.
      • Demonstrated ability to use organizational skills to efficiently develop, implement, coordinate, and evaluate student-facing programs.
      • Experience working with local community resources and developing partnerships that enhance student success.
      • Prior experience working with or awareness of colleges student who have experienced financial difficulties/hardships and/or emergencies situations.
      • Experience working with local community resources and developing partnerships that enhance student success.
      • Experience /ability to consult with and develop a strong working knowledge of campus, local community and private health and welfare resources.
      • Demonstrated ability to carry out a variety of professionally complex assignments without detailed instruction.
      • Experience in marketing programs (web, social media, flyers, e-mail campaigns)
      • Ability to carry out a variety of professional complex assignments without detailed instructions.
      • Ability to efficiently develop, implement, coordinate and evaluate student advising programs.
      • Ability to communicate and work effectively with an ethnically and culturally diverse campus community.
      • Ability to provide training and work direction to student services staff.
      • Excellent communication skills, both oral and written, to effectively handle a broad range of interpersonal contacts.
      • Ability to coordinate, organize and demonstrate command of a complex and continual changing array of information, date, places and people.
      • Strong computer skills with experience with a broad range of Microsoft Office Suite (including Excel, PowerPoint, etc.) in order to prepare a wide variety of corresponded, reports and presentations.
    • Knowledge, Skills, Abilities

      • Ability to interpret and apply program rules and regulations.
      • Ability to use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements.
      • Ability to obtain factual and interpretive information through interviews.
      • Ability to collect, compile, analyze and evaluate data and make verbal or written presentation based on these data.
      • Ability to recognize multicultural, multi-sexed and multi-aged value systems and work accordingly.
      • Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas.
      • Thorough knowledge of the principles of individual and group behavior.
      • General knowledge of the principles, practices and trends of the Student Services field.
      • General knowledge, or the ability to rapidly acquire such knowledge, of the overall operation, functions, and organizational procedures of the campus.
      • Ability to advise students individually and in groups on complex student-related matters.
      • Ability to interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations.
      • Thorough knowledge of the policies, procedures, activities, and practices of the program area to which assigned, or the ability to quickly acquire such knowledge.
      • General knowledge of the policies, practices and activities of Student Services programs outside the program to which immediately assigned.
      • General knowledge of the principles, problems and methods of public administration, including organizational, personnel and fiscal management.
      • General knowledge of interview techniques and advanced statistical and research methods.
      • Ability to carry out very complex assignments without detailed instructions.
      • Ability to advise students individually or in groups on varied and complex matters.
      • Ability to determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature.
      • Ability to reason logically and analyze and solve the organizational and operating problems of one or several program areas.
      • Ability to plan, coordinate, initiate actions necessary to implement administrative or group decisions or recommendations and ability to evaluate programs, services, policies and procedures.
      • Ability to analyze and define complex organizational, policy or procedural problems or situations accurately, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action.
      • Ability to understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served.
      • Ability to establish and maintain effective, cooperative and harmonious working relationships with a variety of individuals in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view.
    • Special Conditions
    • CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so.  Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at:
    • Physical Requirements
    • The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
      • Required to travel across campus to other offices or buildings frequently.
      • Some weekend and evening work required.
      • Likely to be seated for long periods of time and spend a good portion of work time using a computer.
      • Ability to travel between Turlock and Stockton campuses.
      • Ability to lift, move and/or carry up to 50 pounds; push 100 pounds on a cart.
    • Salary Range
    • Anticipated salary will be $5,351 – $5,582 per month plus excellent paid benefits. Salary will depend on the qualifications of the successful finalist. (Full SSP IV range: $5,351 - $7,633 per month)
    • Compensation & Benefits
    • Commensurate with qualifications and experience.  As a member of the 23-campus CSU System, we offer an extremely competitive benefits package that includes, but is not limited to, outstanding vacation, health, dental, and vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 14 paid holidays a year. Link to (Bargaining Unit: 4) Benefits Summary: CSU Employee Benefit Summary

    • How to Apply
    • To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resumé. Applications are accepted electronically only.  Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration.  To apply online, please click the “Apply Now” button on this page.
    • Application Deadline
    • OPEN UNTIL FILLED; SCREENING TO BEGIN ON OR AFTER MAY 23, 2022. (Applications received after the screening date will be considered at the discretion of the university.)

    • Criminal Background Clearance Notice
    • Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment.  CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information.  Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

    • Additional Information
    • Campus & Area

      California State University, Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion – one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs, the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, a doctorate in education and serves more than 10,000 students. New instructional facilities have been built for the unique pedagogy of professional programs, laboratory sciences and performing arts.

      Stanislaus State continues to receive national recognition with its ranking as one of the best 384 colleges in the nation by The Princeton Review. The University was one of 12 public universities in the nation to be recognized by the American Association of State Colleges and Universities for demonstrating exceptional performance in retention and graduation rates. In addition, U.S. News and World Report ranks Stanislaus State in its top 10 among public universities in the West, while Washington Monthly honored Stanislaus State as the West’s No. 1 university for the money. Stanislaus State also is recognized as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education.

      Clery Act Disclosure

      Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382.

      Equal Employment Opportunity

      The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply.  The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment.

      Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at (209) 667-3351.  California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD.  As a federal contractor, we are committed to attracting a diverse applicant pool.  Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at:  Voluntary Self-Identification of Disability PDF Form.

      CSU Stanislaus hires only individuals lawfully authorized to work in the United States.  In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

    • The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview.



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