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Housing Navigator (SSP II)

Apply now Job no: 556062
Department: Coord Acces Retent Equity Svcs
Work type: Staff
Location: Stanislaus - Turlock
Categories: Unit 4 - APC - Academic Professionals of California, Administrative, Temporary, Part Time, On-site (work in-person at business location)

- Position Summary
- Classified as: Student Services Professional II
  
  Full-time temporary position available on or after June 1, 2026 through June 1, 2027 for Project Rebound. Appointment will be made for 1 year from date of hire with the possibility of reappointment and/or becoming permanent based on budget, department needs, and job performance.
  
  Under general supervision, the incumbent performs moderately complex professional Student Services work in support of housing stability initiatives for Project Rebound students. The position applies professional knowledge and sound judgment in interpreting and applying university policies, housing assistance guidelines, and community resource regulations to individual student situations. Responsibilities include conducting intake assessments using interviewing and basic counseling techniques; providing individualized housing advisement and case management support; determining eligibility for rental and related financial assistance within established program parameters; and coordinating services with campus and community partners. The incumbent independently plans and implements outreach activities and educational workshops related to housing stability and tenant rights, analyzes service utilization data, and recommends procedural improvements to enhance program effectiveness.
  
  The position exercises independent judgment in day-to-day operations within delegated authority, makes decisions impacting individual student cases, and serves as a program resource and spokesperson within the assigned area of housing services. The incumbent may provide lead direction for specific program initiatives and collaborates with internal and external stakeholders to ensure coordinated delivery of services.
- Job Duties
- Duties include but are not limited to:
  - Provide moderately complex housing advisement to students by interpreting and applying university policies, rental assistance guidelines, and community resource eligibility requirements.
  - Conduct structured intake assessments utilizing interviewing techniques to determine student housing stability needs and recommend appropriate courses of action.
  - Provide one-on-one housing navigation support, assisting students in identifying available campus and community resources to maintain safe and stable housing.
  - Assist students in completing applications for rental assistance, down-payment assistance, eviction protection, and utility assistance programs in accordance with established guidelines.
  - Determine eligibility for Project Rebound rental and/or mortgage assistance funding based on defined program criteria and established parameters.
  - Explain lease agreements, tenant rights, and responsibilities to support informed decision-making and successful tenancy.
  - Coordinate emergency housing placements for students experiencing housing crises, following established program procedures and timelines.
  - Assist students in resolving moderately complex concerns related to rental practices by coordinating referrals to appropriate campus and community advocacy resources.
  - Provide ongoing case management and follow-up support to monitor student progress and adjust action plans as needed within program guidelines.
  - Advocate for students by collaborating with campus departments and external partners to facilitate access to housing-related services.
  - Identify recurring housing barriers and recommend procedural or programmatic improvements within the housing support program.
  - Plan and coordinate housing support workshops, outreach events, and educational initiatives requiring collaboration with multiple campus departments and community partners.
  - In coordination with the Director, develop and implement outreach strategies to increase awareness of housing assistance services among targeted student populations.
  - Develop and facilitate educational workshops related to housing stability, tenant rights, financial literacy, and self-sufficiency.
  - Coordinate services with Community-Based Organizations (CBOs) to ensure continuity of care for students receiving housing assistance.
  - Maintain ongoing working relationships with community partners to expand housing, utility, and general assistance resources.
  - Participate in CSU systemwide workgroups and community meetings to remain current on housing policy updates and best practices.
  - Monitor program participation trends and recommend adjustments to improve service delivery.
  - Draft procedural updates and recommend improvements to housing assistance processes based on observed service needs.
  - Reconcile and monitor program expenditures within delegated authority.
  - Serve as a program resource and spokesperson within the assigned housing services area.
  - Conduct evaluations of housing services to assess effectiveness and alignment with student needs.
  - Track student housing outcomes and maintain program data to support service improvement efforts.
  - Maintain detailed case documentation in accordance with program and grant requirements.
  - Collect, compile, and analyze service utilization data to identify trends and inform program recommendations.
  - Prepare monthly and annual summary reports for leadership and grant reporting purposes.
  - Assess outreach and educational workshop effectiveness using participant feedback and data collection tools.
  - Develop and implement tracking tools within established program parameters to improve monitoring processes.
  - Provide training to students and campus partners on housing support procedures and available services.
  - May be required to obtain additional training and/or certification as part of professional development, based on department and/or campus needs, to stay current with industry standards.
  - At the direction of appropriate administrator, may provide support to other areas as needed.
  - The omission of specific statements of duties does not exclude them from the position if the work is similar, related, a logical assignment to this classification, or if it involves performing duties of a lower-level classification as required.
  - Other duties as assigned.
- Minimum Qualifications
- Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.
  Experience: Two (2) years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related related field may be substituted for one year of the professional experience.
- Preferred Qualifications
- - Two (2) years of professional experience providing housing navigation, rental assistance, or case management services to vulnerable or justice-impacted populations.
  - Demonstrated experience administering or supporting grant-funded programs, including compliance tracking and reporting.
  - Knowledge of California tenant protection laws, fair housing regulations, and eviction prevention programs.
  - Experience developing and facilitating educational workshops, outreach initiatives, or student engagement programming related to housing stability, financial literacy, or reentry support.
  - Experience building and maintaining partnerships with community-based organizations, housing authorities, social service agencies, or reentry providers.
  - Bilingual or multilingual proficiency that supports effective service delivery to diverse student and community populations.
  - Experience facilitating student transitions by addressing barriers such as housing instability, financial aid access, trauma, or navigating intersecting systems of care.
  - Professional and/or lived experience related to reentry services, workforce development, or educational access for justice-impacted populations.
- Knowledge, Skills, Abilities
- - Working knowledge of the practices, procedures and activities of the program to which assigned.
  - General knowledge of the methods and problems of organizational and program management.
  - General knowledge of research and interview techniques; and of the principles of individual and group behavior.
  - Ability to interpret and apply program rules and regulations.
  - Ability to use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements.
  - Ability to obtain factual and interpretive information through interviews.
  - Ability to reason logically; ability to collect, compile, analyze and evaluate data and make verbal or written presentation based on these data.
  - Ability to advise students individually and in groups on routine matters where required.
  - Ability to recognize multicultural, multi-sexed and multi-aged value systems and work accordingly.
  - Ability to establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts.
  - Ability to rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned.
  - Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas.
- Special Conditions
- - Position may be required to travel.
- License or Certifications
- - A valid California Drivers License.
- Physical Requirements
- The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Salary Range
- Anticipated starting salary will be $5,083 - $5,337 per month plus excellent paid benefits. Salary will depend on the qualifications of the successful finalist. (Full range: $5,083 - $7,228 per month.)
- Compensation & Benefits
- Commensurate with qualifications and experience. As a member of the 23-campus CSU System, we offer an extremely competitive benefits package that includes, but is not limited to, outstanding vacation, health, dental, and vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Link to (Bargaining Unit: 4) Benefits Summary: CSU Employee Benefit Summary
- How to Apply
- To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resumé. Applications are accepted electronically only. Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration. To apply online, please click the “Apply Now” button on this page.
- Application Deadline
- May 4, 2026
- Background Clearance Notice
- Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
  
  Education Code 89521 Requirements: Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant’s current and/or former employers to the CSU concerning any substantiated allegations of misconduct.
- Additional Information
- Campus & Area
  California State University, Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion – one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs, the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, a doctorate in education and serves more than 10,000 students. New instructional facilities have been built for the unique pedagogy of professional programs, laboratory sciences and performing arts.
  
  Stanislaus State continues to receive national recognition with its ranking as one of the best 384 colleges in the nation by The Princeton Review. The University was one of 12 public universities in the nation to be recognized by the American Association of State Colleges and Universities for demonstrating exceptional performance in retention and graduation rates. In addition, U.S. News and World Report ranks Stanislaus State in its top 10 among public universities in the West, while Washington Monthly honored Stanislaus State as the West’s No. 1 university for the money. Stanislaus State also is recognized as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education.
  
  Clery Act Disclosure
  
  Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at https://www.csustan.edu/annual-campus-security-report. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382.
  
  Equal Employment Opportunity
  
  The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment.
  
  Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at (209) 667-3351. California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD. As a federal contractor, we are committed to attracting a diverse applicant pool. Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at: Voluntary Self-Identification of Disability PDF Form.
  
  CSU Stanislaus hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
  
  The CSU is a state entity whose business operations reside within the State of California. The CSU prohibits hiring employees to perform CSU-related work outside California.
- The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview.
  
  INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE