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Financial Aid Advisor (SSP II)

Apply now Job no: 538518
Department: Strat Plan,Enroll,Mgmt,Innovat
Work type: Staff
Location: Stanislaus - Turlock
Categories: Unit 4 - APC - Academic Professionals of California, Probationary, Full Time, Student Services, Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled)

    • Position Summary
    • Classified as: Student Service Professional II

      Full-time position available on or after June 17, 2024 for Financial Aid.

      Under general direction by the Financial Aid Assistant Director, the Financial Aid Advisor will provide essential support and guidance to current and prospective students and their families seeking financial assistance for their education. The Financial Aid Advisor plays a pivotal role in the administration of financial aid programs, ensuring compliance with federal, state, and institutional regulations. Through comprehensive needs analysis, application processing, and advising, this role aims to facilitate access to financial aid resources, promote financial literacy, and enhance students' understanding of available financial aid programs. By maintaining accurate records, participating in outreach efforts, and collaborating with other university departments, the Financial Aid Advisor contributes to the overall success of students on their educational journeys. Additionally, this position involves assisting in the development and implementation of campus policies and procedures in alignment with federal and state guidelines to ensure equitable and efficient financial aid distribution. 

    • Job Duties
    • Duties include but are not limited to:
      • Evaluate and process financial aid applications, including federal, state, and institutional aid programs.
      • Determine student eligibility for various financial aid programs, such as scholarships, grants, loans, and work-study, in accordance with university policies.
      • Assist in the administration of financial aid programs, ensuring compliance with federal, state, and institutional regulations.
      • Collaborate with other university departments to facilitate the disbursement of financial aid and address basic financial aid-related inquiries.
      • Modify existing awards to accommodate changes in eligibility or allowable budget adjustments.
      • Exercise professional judgment when adjusting a student's application to accommodate documented, qualifying special circumstances.
      • Serve on Financial Aid Satisfactory Academic Progress appeal committees and evaluate appeals to decide whether adjustments are warranted.
      • Stay informed about changes in financial aid regulations and contribute to communication efforts aimed at students and staff.
      • Assist with routine financial aid-related administrative tasks.
      • Serve as the primary point of contact for specialized financial aid programs, as assigned.
      • Maintain communication with relevant federal/state agencies regarding student records, account reconciliation, and fund availability.
      • Maintain accurate and confidential student financial aid records, ensuring compliance with regulatory requirements.
      • Assist in the preparation and submission of routine reports on financial aid activities.
      • Participate in efforts to maintain data integrity within the financial aid databases.
      • Utilizes various systems to verify, adjust, evaluate and award Financial aid programs.
      • Collaborate with senior management in developing and implementing campus policies/procedures, ensuring alignment with deferral and state guidelines. 
      • Provide one-on-one financial aid advising to current/prospective students and their families, guiding them through the financial aid application process.
      • Advise students based on their unique financial circumstances and apply professional judgment in application of financial aid assessment processes to influence eligibility for financial aid programs, such as grants, scholarships, loans, and work-study.
      • Support students in exploring scholarship and grant opportunities offered by the university and external sources.
      • Meet with students to advise and explain satisfactory academic progress policies, strategies for improvement, and appeal procedures.
      • Collaborate with senior advisors and management on more complex advising scenarios. 
      • Participate in outreach efforts to inform current/prospective students about available financial aid programs and resources.
      • Assist in organizing and conducting financial aid workshops, seminars, and information sessions for students and parents.
      • Other duties as assigned.
    • Minimum Qualifications
    • Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job‑related field. (Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities may be substituted for the required education on a year‑for‑year basis.) 

      Experience: Equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. (A master’s degree in a job‑related field may be substituted for one year of the professional experience.) 

    • Preferred Qualifications

      • Experience in awarding Federal and State Aid Programs.
      • Experience with Federal and State Financial aid systems such as Common Origination and Disbursement (COD) system, National Student Loan Database System (NSLDS) and WebGrants.
      • Familiarity with PeopleSoft. 
    • Knowledge, Skills, Abilities

      • Working knowledge of the practices, procedures and activities of the program to which assigned.
      • General knowledge of the methods and problems of organizational and program management.
      • General knowledge of research and interview techniques; and of the principles of individual and group behavior.
      • Ability to interpret and apply program rules and regulations.
      • Ability to use initiative and resourcefulness in planning work assignments and in implementing long range program improvements.
      • Ability to obtain factual and interpretive information through interviews.
      • Ability to reason logically; ability to collect, compile, analyze and evaluate data and make verbal or written presentation based on these data.
      • Ability to advise students individually and in groups on routine matters where required.
      • Ability to recognize multicultural, multi-sexed and multi-aged value systems and work accordingly.
      • Ability to establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts.
      • Ability to rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned.
      • Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas.
    • Special Conditions

      • Occasional travel to attend meetings or events.
      • Ability to work evenings and weekends as needed.
    • Physical Requirements
    • The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • Salary Range
    • Anticipated salary will be $4,610 - $5,071 per month plus excellent paid benefits. Salary will depend on the qualifications of the successful finalist. (Full Student Service Professional II range: $4,610 - $6,556 per month)
    • Compensation & Benefits
    • Commensurate with qualifications and experience.  As a member of the 23-campus CSU System, we offer an extremely competitive benefits package that includes, but is not limited to, outstanding vacation, health, dental, and vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Link to (Bargaining Unit: 4) Benefits Summary: CSU Employee Benefit Summary

    • How to Apply
    • To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resumé. Applications are accepted electronically only.  Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration.  To apply online, please click the “Apply Now” button on this page.

       

      Applications will be processed in accordance with Article 9.3 of the CSU/CSUEU Memorandum of Understanding.  Preference will be given to qualified individuals currently employed at CSU Stanislaus in bargaining units 2, 5, 7, and 9 except when it is determined that it is necessary to appoint outside applicants to meet the best interest of the campus by obtaining specialized skills and abilities not available from current employees.

    • Application Deadline
    • May 21, 2024

    • Criminal Background Clearance Notice
    • Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment.  CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information.  Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

    • Additional Information
    • Campus & Area

      California State University, Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion – one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs, the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, a doctorate in education and serves more than 10,000 students. New instructional facilities have been built for the unique pedagogy of professional programs, laboratory sciences and performing arts.

      Stanislaus State continues to receive national recognition with its ranking as one of the best 384 colleges in the nation by The Princeton Review. The University was one of 12 public universities in the nation to be recognized by the American Association of State Colleges and Universities for demonstrating exceptional performance in retention and graduation rates. In addition, U.S. News and World Report ranks Stanislaus State in its top 10 among public universities in the West, while Washington Monthly honored Stanislaus State as the West’s No. 1 university for the money. Stanislaus State also is recognized as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education.

      Clery Act Disclosure

      Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at https://www.csustan.edu/annual-campus-security-report. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382.

      Equal Employment Opportunity

      The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply.  The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment.

      Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at (209) 667-3351.  California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD.  As a federal contractor, we are committed to attracting a diverse applicant pool.  Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at:  Voluntary Self-Identification of Disability PDF Form.

      CSU Stanislaus hires only individuals lawfully authorized to work in the United States.  In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

      The CSU is a state entity whose business operations reside within the State of California. The CSU prohibits hiring employees to perform CSU-related work outside California.

    •  
    • The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview.

      INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE

       

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