Chancellor's Office Statement

Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Director of Strategic Analytics. The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year.

Salary

The anticipated salary hiring range is up to $162,792 per year, commensurate with qualifications and experience.

Work Arrangements

Flexibility to telecommute two days a week, with three days on-site at the main headquarters in Long Beach, California.

Premium Benefits

Comprehensive Health, Dental, and Vision Benefits

Generous vacation plan

15 paid holidays a year

Tuition waiver education program (also applies to eligible family members)

Membership in the California Public Employees Retirement System (PERS)

More details here: Comprehensive Benefits Package

Classification

Administrator III

Position Information

The California State University, Office of the Chancellor, is seeking a Director of Strategic Analytics to lead the development of analytic data solutions that support institutional decision-making, planning, and strategic data use. This position partners with Institutional Research & Analyses (IR&A) staff, system and campus subject-matter experts, and system data partners to ensure analytic products are high quality reproducible, well-documented, and ready for executive decision-making and planning.

The incumbent has primary responsibility for curating IR&A data assets and collaborates across IR&A and with key stakeholders in the CSU Chancellor’s Office (CSUCO) to support high quality, relevant, and timely data and information. Led by the incumbent, the efforts of the Strategic Analytics team form a cornerstone of other IR&A analytic work. 

Responsibilities

Under the general direction of the Interim Assistant Vice Chancellor for Institutional Research and Analyses, the Director of Strategic Analytics will perform duties as outlined below:

Data and Analytics Infrastructure for Decision Support:

-Guide the development of IR&A data solutions that support IR&A’s work and alignment with CSUCO and system needs.

-Lead the oversight, coordination, and modernization of IR&A data collections and analytics infrastructure, including the Enrollment Reporting System, Financial Aid Database, course data collections, APDB, and related systems, in partnership with technical and functional stakeholders.

-Manage the lifecycle of IR&A dashboards and reports, including requirements development, building, validation, publish, refresh monitoring, and continuous improvement.

-Lead the development and scaling of forecasting models and scenario tools that support policy, planning, and executive decision-making.

-Review and approve high-impact analytic deliverables for methodological rigor, consistency, and comparability across time and campuses.

Analytics Delivery Standards:

-Lead development and upkeep of analytics standards (methods notes, documentation expectations, change logs, assumptions, and review checklists).

-Establish and maintain reusable templates and shared assets (certified metric specifications, cohort rules, and standard analytic datasets).

-Set expectations for version control and reproducible workflows for analytic code and recurring outputs; require appropriate peer review practices.

-Promote knowledge sharing and continuous improvement to increase efficacy and reliability of analytics delivery.

Governance, Definitions & Data Quality:

-Manage workflows for certified KPIs, cohort definitions, and business rules (effective dates, versioning, and stakeholder sign-off).

-Implement and maintain data validation routines in IR&A data collections (completeness, duplicates, distribution shifts, and year-over-year anomaly checks).

-Coordinate issue intake, triage, and resolution for data quality and definition discrepancies; document root causes and durable fixes.

-Lead cross-functional teams to refine definitions, assumptions, and reporting structures for enterprise metrics and decision support.

Planning and Partnerships:

-Develop a consistent approach for planning and prioritizing work (intake, scoping, timelines, stakeholder alignment, risk escalation).

-In partnership with the IR&A leadership team, prioritize high-demand analytic requests and convert recurring ad hoc requests into scalable, sustainable analytic products where appropriate.

-Partner with CSUCO and campus stakeholders on data specifications, refresh schedules, and improvements to data collection and integration processes.

IR&A Leadership:

-Lead and supervise IR&A staff by setting priorities, assigning and monitoring projects, and ensuring high-quality deliverables aligned with CSU goals.

-Oversee the operations and performance of direct reports by setting expectations and providing coaching and professional development.

-Coordinate staff workloads and timelines to meet reporting deadlines for state, federal, and other agencies.

-Support continuous improvement efforts for data systems, processes, and documentation.

Qualifications

This position requires:

-Bachelor’s degree in a relevant field (e.g., statistics, economics, data science, computer science, information systems, public policy, or related quantitative discipline) or equivalent combination of education and experience is required.

-Minimum of seven (7) years of progressively responsible experience in analytics, institutional research, or decision support, including leadership of complex projects and/or supervision.

-Experience with data analytic strategies and optimizing outcomes/analyses.

-Proficiency in one or more of the following statistical packages: SAS, SPSS, STATA, R.

-Strong working knowledge of SQL and modern analytics tools such as Snowflake, Databricks, and/or Python, sufficient to set expectations and review complex work products.

-Proficiency in one or more of the following Business Intelligence software tools: Tableau, Microsoft Power BI, Amazon QuickSight.

-Ability to translate complex analyses for technical and non-technical audiences.

-Experience working in a diverse professional environment and ability to communicate effectively professionally, both verbally and in writing.

-Experience in collaborating effectively and efficiently with senior level administrators and executives.

-Ability to maintain efficient working relationships.

-Intellectual agility and the ability to work independently, exercise sound judgment with minimal supervision, and effectively prioritize, recognize conflicts, and seek or recommend solutions.

-Flexibility and the ability to pivot and navigate a complex and dynamic work environment with rapidly changing priorities.

-Ability to adapt to new information and make informed decisions when responding to evolving circumstances while maintaining a focus on goals and objectives.

-Strong project leadership and stakeholder partnership across campuses and system offices. 

Preferred Qualifications

-Advanced degree is preferred.

-Professional experience working in higher education or large complex system.

-Experience with BI/reporting platform governance and scalable dashboard/report lifecycle practices.

-Experience designing, constructing, using and analyzing large databases.

Application Period

Priority consideration will be given to candidates who apply by June 10, 2026. Applications will be accepted until the job posting is removed.

How To Apply

Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application.

Equal Employment Opportunity

Consistent with California law and federal civil rights laws, the CSU provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070.

Title IX

Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix

E-Verify

This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA).

If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS).

COVID19 Vaccination Policy

Per the CSU COVID-19 Vaccination Policy, it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications.

Mandated Reporter Per CANRA

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Conflict of Interest

The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, and on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter.

CSU Out of State Employment Policy

California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Background

The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position.

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