Systems Analyst

Financial Aid

Job # 551563

Close Date: November 7^th

 

At Cal Poly Humboldt, bold hearts and open minds shape the future.

Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world.

 

Cal Poly Humboldt is proud to have more than 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs — all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt.

 

Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field.

 

(Job #551563) Business Systems Analyst II, Systems Analyst, Salary Range: $6,492 -$9,458 (Step 1 – Step 20). Step placement will be determined based on relevant qualifications and professional experience. Step placement upon appointment is not expected to exceed Step 1 ($6,492 per month).

This is a full-time, benefited, exempt, permanent position with a one-year probationary period in the Financial Aid Department. This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 14 paid holidays per year. Additional benefits information can be found at https://www.humboldt.edu/hr/employee-benefits.

 

Position Summary:

Working independently and under general direction of the Lead Systems Analyst and the Associate Director of Operations, the Systems Analyst will be a member of a team that is responsible for ensuring that day-to-day technical systems in the Financial Aid Office, including PeopleSoft, StudentForms workflow, file transfers with Federal agencies, and reporting needs, function properly, efficiently and in compliance with all federal, state and institutional rules, policies and regulations.

 

Key Responsibilities:

Computer Services

Responsibilities include, but are not limited to:

• Assists with all functional and technical responsibilities involved in system implementation, integration with other systems, upgrades, and maintenance.
• Tests business technology systems when new maintenance packs are delivered.
• Reviews and analyzes financial aid processes, policies, and software, checking for proper functioning, accuracy, and consistency. Revises processes, configuration, and setup as needed to address issues found. determines adequate documentation, follows up for further information and suggests changes to policy, processes, and software.
• Assists with system set up, testing, conversion, development of processes, both in written and oral format, providing user documentation and training to unit and appropriate university staff.
• Develops, maintains, and coordinates detailed project plans for Common Management System (CMS) Financial Aid Module.
• Identifies alternative strategies, methods, benefits, and costs for meeting objectives. Represents Cal Poly Humboldt in CSU -wide meetings, conference calls, and conferences related to CMS, PeopleSoft, and COD.
• Works with functional leads and technical staff and assigns project tasks as appropriate.
• Assists with the monthly reconciliation of the Direct Loan and Work-Study Programs between the Common Origination and Disbursement (COD) Center, Financial Aid Accounting and Financial Aid as required by the Department of Education; resolves any discrepancies and maintains reports for auditor’s purposes.
• Assists with implementation of any upgrades for student information systems, as well as any new software programs, such as StudentForms workflow, NextGen Scholarship Manager, and other systems
• Works closely with campus partners, especially Student Financial Services, to coordinate interconnected processes.

 

Ad Hoc Query and Report Support

Responsibilities include, but are not limited to:

• Develops and runs ad hoc queries and reports using PeopleSoft Query Manager or other SQL tool.
• Develops adequate controls to ensure proper system functioning and data integrity.
• Responds to, investigates, and troubleshoots problems encountered by staff. Proposes solutions and workarounds to issues with Campus Solutions and the FA module specifically.
• Works with a team of systems analysts in the daily imports and export of electronic Financial Aid records: new ISIRs, EDE corrections, Pell originations and disbursements, loan originations and changes, loan promissory notes and entrance counseling, and federal financial aid disbursements to the Common Origination and Disbursement Center (COD); reconciles any rejects or discrepancies
• Implements new policies, procedures and business practices as needed for process improvement and to support the business needs of the office.

• Researches problems/issues in PeopleBooks, HEUG resources, and Oracle product support.

• Help with and ensure that inbound and outbound data integrations are functioning correctly and providing accurate information.

 

Support with External Systems

Responsibilities include, but are not limited to:

• Processes External Award loading from Sponsored Programs, Cal Poly Humboldt Foundation, Next Gen Scholarship Manager, Athletics, etc. as needed.
• Works collaboratively with a variety of university departments such as Student Records, Student Financials and Information Technology, as well as the larger Oracle SA community (both within the CSU system and outside the system) to stay abreast of current issues and solutions

 

Knowledge, Skills, and Abilities Associated with this Position Include:

As listed in Classification Standards:

 

• General knowledge of principles and concepts of business systems process analysis, technology applications, and project management.
• Strong organizational and time management skills to plan, organize, and prioritize work.
• Demonstrated communication and interpersonal skills to gather information from clients, communicate technical issues effectively, and produce documentation.
• General knowledge and ability to troubleshoot system issues.
• Ability to maintain confidentiality and appropriately handle sensitive data and information.
• Ability to work independently, as part of a team, and build relationships with diverse stakeholders.
• Analytical skills to collect, analyze, and interpret application process problems and technology needs; to evaluate project performance and manage issues, risk, and changes of scope.
• Computer skills to appropriately troubleshoot and alter systems as required.
• Working knowledge of business systems analysis principles and practices, as well as skill in diagnosing problems and determining system issues.
• Strong project planning and organizational skills to plan, organize, and manage multiple processes and projects.
• Strong communication and interpersonal skills to understand needs and priorities as well as to foster strong relationships and effective communication to ensure alignment and project success.
• Ability to work with and analyze complex data sets and create complex reports using database, query language, and analytical tools.
• Strong analytical skills in order to evaluate user and business needs as well as accurately interpret data to develop sound conclusions and recommendations.
• Proficiency in using applicable software applications and business systems.
• Knowledge of university and IT policies, processes, and procedures, as well as data privacy regulations.
• Ability to provide lead work direction and training to others.
• Ability to effectively communicate with a diverse population.

 

As related to the major responsibilities for this position:

• Knowledge of PeopleSoft Administration System. 

Minimum Qualifications:

• Equivalent to a bachelor's degree in a related field and two years of relevant experience.
• Additional experience which demonstrates acquired and successfully applied knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.
• An advanced degree in a related field may be substituted for the required experience on a year-for-year basis.

 

Preferred Qualifications:

• Experience in Financial Aid or Admissions and Records in an institution of higher education.
• Experience with web-based data applications, including analyzing and implementing application processes.
• Knowledge of financial aid eligibility, federal regulations, financial aid processes and scholarship systems.
• Proficiency with the Federal Common Originations and Disbursement (COD) system, NSLDS, WebGrants, and FAA Access
• Demonstrated experience with PeopleSoft Query

Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button:

• Letter of Interest
• Resume or Curriculum Vitae
• Contact information for at least three professional references

Application Deadline: The deadline to submit application materials is 11:55 p.m. on November 7th. 

Any inquiries about this recruitment can be directed to careers@humboldt.edu or Cal Poly Humboldt’s Human Resources Office at (707) 826-3626.

We acknowledge that Cal Poly Humboldt is located on the unceded lands of the Wiyot people, where they have resided from time immemorial. We encourage all to gain a deeper understanding of their history and thriving culture. As an expression of our gratitude we are genuinely committed to developing trusting, reciprocal, and long lasting partnerships with the Wiyot people as well as all of our neighboring tribes. Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies.

Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply.

Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed.

CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measure established by each campus. The systemwide policy can be found at CSU Vaccination Policy and any questions you have may be submitted to hr@humboldt.edu.

Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a “Campus Security Authority”, pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment.

CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS)

Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information.  Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position.

All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, the Cal Poly Humboldt provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. Cal Poly Humboldt complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.  Cal Poly Humboldt is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At Cal Poly Humboldt, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all.

 

Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training.

Class Code: 1343 - I
Publication Date: 10/24/2025