CLASSIFICATION TITLE: Administrator I

UNION CODE: M80

FT/PT: Full-time     

PAY PLAN: 12-month    

WORKPLACE TYPE: On-site (work in-person at business location)

ANTICIPATED HIRING RANGE: $6,250 - $7,083

• However, offer amount will be commensurate with candidate’s experience, education, skills, and training.

CSU CLASSIFICATION SALARY RANGE: $4,135 - $12,288

PAY BASIS: Monthly    

BENEFITS: CSUB offers a best-in-class benefit package for eligible employees that includes an array of medical plans, choice of dental plans, vision coverage, retirement participation in CalPERS, CSU tuition waiver, up to 24 vacation days per year, sick leave with unlimited accrual, 14 paid holidays per year and more!  See our benefits website for additional information.

CANDIDATES ELIGIBLE TO APPLY: Open to all qualified applicants

SPECIAL INSTRUCTIONS TO APPLICANT:

FOR PRIORITY CONSIDERATION, applications must be received by January 1, 2025; however, the position will remain open until filled.

POSITION PURPOSE: The Title IX/DHR Investigator plays a critical role in ensuring CSU Bakersfield’s compliance with federal and state regulations, as well as CSU systemwide policies, related to Title VI, Title VII, Title IX and Discrimination, Harassment, and Retaliation (DHR). Under administrative direction of the Executive Director of Equity, Inclusion, and Compliance (Title IX Coordinator/DHR Administrator), the position is responsible for conducting impartial and thorough investigations into complaints, analyzing evidence, interviewing involved parties, and ensuring timely and fair case resolution. The incumbent manages comprehensive case documentation, supports the development of efficient case management systems, and collaborates with campus stakeholders to promote a coordinated response to reports and complaints. Additionally, the investigator contributes to policy development and compliance efforts, fostering a safe, inclusive, and equitable campus environment.

DUTIES & RESPONSIBILITIES:

Investigations & Case Resolution

1. Conduct impartial investigations into complaints alleging discrimination, harassment, sexual misconduct, sexual exploitation, dating and domestic violence, stalking, retaliation, and other Title IX/DHR-related issues, ensuring compliance with federal and state regulations and CSU policies to determine appropriate action.
2. Analyze evidence, including written documents, electronic communications, and other materials, to identify key facts, patterns, and inconsistencies relevant to the investigation.
3. Interview Complainants, Respondents, and witnesses. Assess credibility of parties and witnesses through the evaluation of statements, behavior, and corroborating evidence while employing trauma-informed practices, and applying sound judgment and neutrality.
4. Monitor and adhere to procedural timelines established under University policies and state/federal regulations, ensuring timely resolution of all cases.
5. Advise impacted parties of their rights and communicate with parties and witness advocates while protecting the independence, integrity, and confidentiality of the investigation.
6. Provide periodic, timely updates regarding status of complaints received and on-going investigations to the Title IX/DHR Coordinator. 

Case Management & Documentation

1. Prepare and maintain accurate and thorough documentation of investigative activities, including detailed notes, evidence logs, correspondence, and conclusions, ensuring a well-documented process for each case.
2. Assist the Title IX/DHR Coordinator with utilizing and assisting in the development of a case management system (e.g., Maxient) to organize, manage, and track reports and complaints effectively.
3. Collaborate and consult with the Title IX/DHR Coordinator regularly to monitor and manage Title IX/DHR incidents to ensure an efficient and effective response to reports and complaints.

Collaboration, Outreach, & Compliance

1. Collaborate with campus departments, including Student Affairs, Human Resources, University Police, and Academic Affairs, to ensure a coordinated and effective response to reports and complaints.
2. Consult with legal counsel, CSU system administrators, and external agencies as necessary to address complex cases and ensure compliance with evolving laws and regulations.
3. Assist in the development, review, and update of campus policies, procedures, practices, and training materials/education programming related to Title IX and DHR to align with CSU system mandates and federal/state regulations.
4. Assist in the development, implementation, and facilitation of University-wide education, awareness and prevention trainings, programs, and campaigns, including monitoring patterns and trends to make recommendations to Title IX/DHR Coordinator to ensure the campus is engaged in preventative education programing.

REQUIRED QUALIFICATIONS:

EDUCATION & EXPERIENCE – Equivalent to a Bachelor’s degree in law, social work, education, human resources, or related field and two (2) years of experience involving student, faculty, and staff conduct, investigating formal complaints or grievances, or related work experience. 

LICENSES – Possession of a valid driver’s license or the ability to obtain by date of hire.

SKILLS, KNOWLEDGE & ABILITIES (SKA’s) –

• Regular and reliable attendance is required.
• Ability to conduct thorough, unbiased investigations and assess complex situations effectively.
• Capacity to interpret complex policies and regulations and apply them appropriately to individual cases.
• Strong analytical skills for evaluating evidence, identifying patterns, and drawing sound conclusions.
• Interviewing skills to gather critical information from diverse parties, including those in sensitive or emotionally charged situations.
• Active listening skills to understand and address concerns with empathy, professionalism, and trauma-informed care.
• Ability to manage multiple investigations simultaneously while adhering to procedural timelines.
• Demonstrated knowledge and understanding related to applicable laws such as Title IX, VAWA, Title VI and VII of the Civil Rights of 1964, ADA/Section 504 and other anti-discrimination laws.
• Ability to design and conduct trainings/professional development opportunities related to anti-harassment and non-discrimination, Title IX and VAWA in various formats.
• Excellent problem solving, conflict resolution skills, interpersonal communication, and verbal/written skills. Ability to work with individuals from traditionally underrepresented groups representing a wide range of diverse backgrounds.
• Ability to remain neutral and professional while handling sensitive and confidential matters. Conflict resolution skills to mediate and address concerns effectively during investigations.
• Demonstrated customer service experience requiring a very high level of diplomacy and professionalism.
• Ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems.
• Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds.
• Excellent communication skills; ability to effectively communicate information in a clear and understandable manner.
• Thorough knowledge of English grammar, spelling, and punctuation.
• Ability to interpret, communicate and apply policies and procedures.
• Ability to maintain a high degree of confidentiality.
• Excellent organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines.
• Excellent computer skills and competence with a variety of computer applications including word-processing, spreadsheets, databases, on-line systems, Internet as well as online calendaring and email.
• Working knowledge of or ability to quickly learn University infrastructure.
• Must be willing to travel and attend training programs off-site for occasional professional development.
• Must be able to work occasional holidays and adjust working hours to meet special jobs.  May be called back periodically to perform work as needed on an emergency basis.

PREFERRED QUALIFICATIONS:

• Master’s degree or JD.
• Experience conducting investigations, providing training, or coordinating compliance activities in a higher education or similar setting.
• Knowledge and/or experience working in a unionized environment.
• Experience conducting investigations of cases involving discrimination, harassment, retaliation, whistleblower claims, sexual harassment, sexual assault, intimate partner violence, or stalking.
• Experience developing and presenting training on prohibited discrimination/equal opportunity issues/sexual misconduct.
• Experience working with victims of sexual assault, sexual harassment or dating violence.
• Demonstrated skills in an institutional/educational environment possessing a customer-oriented and service-centered attitude.

PHYSICAL DEMANDS: SEDENTARY WORK – involves mainly sitting; minimal walking and standing; lifting light weight objects limited to 15 pounds.

ENVIRONMENTAL FACTORS: N/A

SPECIAL CONDITIONS:

SCREENING: Only those applicants possessing experience most directly related to the immediate needs of the office will be invited to appear before a Qualifications Appraisal Board for the purpose of appraising training, experience, and interest in the position.

BACKGROUND CHECK: Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

SENSITIVE POSITION: Sensitive positions are designated by the CSU as requiring heightened scrutiny of individuals holding the position, based on potential for harm to children, concerns for the safety and security of the people, animals, or property, or heightened risk of financial loss to the CSU or individuals in the university community.

MANDATED REPORTER: General: The person holding this position is considered a general mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised July 21, 2017.

CONFLICT OF INTEREST: A “designated position” in the CSU’s Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.      

GENERAL INFORMATION: It is the policy of California State University, Bakersfield to hire only United States citizens and aliens lawfully authorized to work in the United States. All new employees will be required to present documentation verifying their right to accept employment. You will also be requested to present a social security card at the time of initial appointment in compliance with state payroll regulations.  State regulations require that every state employee sign the Oath of Allegiance prior to commencing the duties of his/her State employment, except legally employed non-citizens. These individuals are required to sign the Declaration of Permission to Work.

EEO STATEMENT: California State University, Bakersfield is committed to Equal Employment Opportunity.  Applicants will be considered without regard to gender, race, age, color, religion, national origin, sexual orientation, genetic information, marital status, disability or covered veteran status.