Job Title

Study Abroad Lead

Classification

Administrative Analyst/Specialist Exempt II

AutoReqId

544642

Department

International Programs

Division

Extension and International Programs

Salary Range

Classification Range $5,537 - $10,014 per month

(Hiring range depending on qualifications, not anticipated to exceed $5,537 - $6,656 per month)

Appointment Type

Ongoing

Time Base

Full Time

Work Schedule

Monday – Friday, 8:00 AM – 5:00 PM; Occasional early morning, evening and/or weekend hours.

Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled)

About CSUF

Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At Cal State Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program.

Job Summary

It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish.  

About the Position: 

International Programs collaborates with departments and colleges within the University regarding unique programs for students from the community and around the world. We seek an exceptional individual to join our team as the Study Abroad Lead (Administrative Analyst/Specialist Exempt II). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness.

Under general direction, as part of the Study Abroad and Global Engagement Team (SAGE), within the Department of International Education and Engagement (IEE), the Study Abroad Lead oversees customized program coordination as requested by academic partners/clients. The Study Abroad Lead will develop faculty-led and other customized programs from concept to post-program evaluation including policy research, analysis, development, evaluation, and operational and fiscal analysis related to each program. Partners with SAGE/IEE staff and departments to create and analyze program budgets and financials to assure fiscal viability and approval of program budgets. Independently reviews programs with faculty and/or departments to facilitate and streamline administrative tasks, assess completed programs, and improve offerings based on participant feedback and program evaluation.

Serves as the primary academic college and department liaison, providing guidance and support for faculty and staff working in support of customized programs and participants, including: development, maintenance, and implementation of faculty and staff training to support health and safety and successful program delivery; oversight of the customized program approval and coordination life cycle in close collaboration with program leaders and campus partners; maintenance and updates to customized program approval and coordination life cycle processes that create efficiencies and remove obstacles to compliance and participation.

Oversees crisis response and health and safety protocols for customized programs together with Risk Management Department and other campus partners, including serving as a primary university contact for faculty, staff, and students needing risk management support; supporting program leaders and students in resolving health and safety matters ranging from minor incidents to crisis-level situations; developing, maintaining, disseminating related resources, and trainings.

Collaborates with SAGE/IEE staff to develop and implement strategic communication and promotion plans regarding programs, trainings, events/activities, and available resources, which may involve marketing campaigns that include a combination of social media, email, and other available outlets.

Develops/maintains assessment plan: participates in defining program outcomes and goals; develops assessment tools which measure customized program impact for students and program leaders; performance outcome achievement for SAGE/IEE staff related to programming and activities; learning outcome achievement for faculty, staff, and students, or other outcomes that may be prioritized.

Communicates and corresponds with university partners and vendors related to proposals, program administration, budgets, payments, logistical and program support. Ensures that the vendor and university program coordination is in compliance with university policies/procedures, risk management, emergency, and code of conduct protocols regarding each program.

Collaborates with IEE colleagues regarding facilities reservations, catering, logistics, tabling for events and activities and represents department as a liaison with the campus and the community to provide program-related outreach. Participates in the planning, production and distribution of print material, web copy, and online content related to programs and applications.

Maintains accurate tracking of all custom programs, agreements, and required follow-up with departments, students, and vendors; builds and manages all custom program applications in CRM platform. Staff may be assigned to different program portfolios as determined by workloads and strategic planning. Other duties as assigned.

Essential Qualifications

Bachelor’s degree from an accredited four-year college or university and/or the equivalent training and administrative work experience involving the study, analysis, evaluation, development or improvement of administrative policies, procedures, practices or programs plus four years of related experience. Working knowledge of and the ability to apply standard theories, principles, practices, and techniques applicable to the program and/or administrative specialty to develop conclusions and make recommendations. Thorough knowledge of the policies, procedures, and outside regulations pertaining to the applicable program and/or administrative specialty. Working knowledge of operational and fiscal analysis and techniques. Ability to take initiative and plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved.  Skilled in the research, development, and evaluation of policies and programs. Ability to collect, evaluate, and interpret data to develop sound conclusions and make appropriate recommendations. Expertise in investigating and analyzing problems with broad administrative impact and implications. Ability to anticipate problems, address them proactively, and develop appropriate recommendations leading to solutions. Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form and use consultative and facilitation skills to gain consensus. Ability to train others on new skills and procedures and provide lead work direction. Proficiency in Microsoft Excel, Word, PowerPoint, Access, and Outlook. Ability to communicate clearly and effectively both orally and in writing. Ability to establish and maintain effective and cooperative working relationships with others.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position.  

Preferred Qualifications

Master's degree from an accredited college or university in a related field. Project management experience. Comprehensive knowledge of the CSUF infrastructure, policies, procedures, and systems. Experience living, studying and/or working abroad. Familiarity with international political, social and cultural issues as they pertain to educational exchange.

License/Certifications

A valid California driver’s license and reliable means of transportation.

Special Working Conditions

Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator

May be assigned to an open and/or shared workspace.

Additional Information

California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017.

This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required.

Multiple positions may be hired from this recruitment based on the strength of the applicant pool.

If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position.

Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.

Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process.  

Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. 

California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas).

Hiring Preference

On-Campus CSUEU Employees