Working Title: Senior Conferences & Events Management Specialist

Classification Title: Administrative Analyst/Specialist - Exempt I

Posting Details 

Priority Application Deadline (Posting will remain open until filled): Sunday, January 12, 2025 @ 11:55pm PST

Hiring Preference

Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment.

Position Summary

Under the general supervision of the Executive Director of University Housing Services, Senior Conferences & Events Management Specialist is responsible for all aspects pertaining to scheduling events/conference rooms, summer camps, and conference programs. The incumbent meets with internal and external clients to recruit conferences to California State University, Sacramento. They serve as the primary contact for housing events, camps, and conferences. During summer conferencing, the incumbent manages and operates 7 residence halls, which can accommodate up to 2,100 guests. They coordinate each group's stay on campus including facility preparation, services while in residence, facility turnover, check-in/checkout process, keys and card access, billing/account reconciliation, and payment verification. They are responsible for maintaining reports at the end of each summer conference season and creating a Customer Service survey and evaluating the overall result to improve Event Services, Camps and Summer Conferences. The incumbent develops a conference services plan that includes occupancy management, conference rate, and marketing efforts to target prospective clients. They work closely with Residential Education, Housing Facilities, Custodial, Grounds, and other units to provide customer service to clients. The incumbent hires, trains, and supervises event and summer Conference Services staff and coordinates all aspects of summer conferences and events as part of the overall Conference and Events Services operation (similar to a hotel operation). The incumbent oversees all facilities and spaces in the residence halls that can be reserved by University Partners and works closely with University Housing Services (UHS) and campus departments to book events in common spaces for student and Sac State community use.

FLSA: Exempt (not eligible for overtime compensation)

Anticipated Hiring Range: $4,598 per month - $6,640 per month; commensurate with the candidate's education, experience, skills, and training.

CSU Classification Salary Range: $4,598 per month - $8,318 per month

Best-in-class Benefits: Click here to learn more

CSU Total Compensation: Click here to learn more

Salary Grade/Range: 2

Recruitment Type: Regular (Probationary)

Time Base: Full-Time

Work Hours: Monday - Friday 8 am - 5 pm. Hours and days will vary including evenings and weekends. Position works on-site.

Department Information 

The Conference & Event Services Office at California State University, Sacramento is happy to offer housing to a variety of conferences during the summer months (June-August). This includes both youth and adult groups covering a range of program goals including sports camps, leadership workshops, and educational forums. Sacramento State’s housing complex accommodates approximately 2,100 beds and consists of five three-story residence halls and one four-story suite-style building. All on-campus housing facilities are located on the northeastern side of the University surrounding a central Dining Commons and quad area. The housing complex has study rooms, kitchens, and free laundry facilities. Each residence hall also has a recreation room complete with pool table, table tennis, vending machines, and a television. For more information visit https://www.csus.edu/student-life/housing/conference-services/. 

Minimum Qualifications 

Entry to this classification requires general knowledge and skills in the applicable administrative or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement administrative policies, procedures, practices, or programs.

Required Qualifications 

Experience:

1. Experience working with a diverse range of individuals and groups.
2. Experience supervising a large staff.
3. Excellent organizational skills.
4. Ability to utilize general and specialized office equipment, including computers.
5. Knowledge and ability to complete client intake requiring both assessment of client history concerning both short-and long-term needs.
6. Knowledge of community resources.
7. Effective oral and written communication skills.
8. Working knowledge of and adherence to all agency policies and procedures.
9. Ability to maintain client confidentiality.
10. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community.

Conditions of Employment

- Ability to pass a background check.

Preferred Qualifications 

1. Experience providing program/administrative coordination within a University Housing environment.
2. Experience with StarRez or similar student housing database/software systems.

Documents Needed to Apply (2)

• Resume
• Cover Letter 

Failure to upload required documents to the online application may result in disqualification.

Applicants will respond to the following supplemental questions:

1. Describe your experience supervising large teams, scheduling events, and coordinating logistics. How do these experiences prepare you for the Senior Conference & Events Management Specialist role? (<500 words)

2. Sacramento State actively engages in a university-wide antiracism and belonging initiative. This position involves working with diverse staff, students, and external clients. How would you incorporate justice, diversity, equity, inclusion, and belonging into your leadership, area program and development, and client interactions? (<500 words)

About Sacramento State

Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission:

“As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success; teaching, research, scholarship and creative activity; justice, diversity, equity and inclusion; resource development and sustainability; dedicated community engagement, and wellness and safety.

As evidenced by the values embedded in our Hornet Honor Code, Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued.  Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. 

To learn more about why you should join the Hornet Family, please visit the Why Sac State? page.

Equal Employment Opportunity
California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States.

It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html.

The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/support/csu-learn.html.

Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification:

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request from the Office of Clery Compliance & Training by emailing clery@csus.edu.

Under the Clery Act, this position may be designated as a Campus Security Authority (CSA) depending upon the role on campus and/or job duties. If this position is identified by the Director of Clery Compliance & Training as a CSA position, you will be notified via email and will be assigned the appropriate training in CSU Learn.

Background Check Disclaimer

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position.

COVID19 Vaccination Policy

Effective May 2023, per the CSU COVID-19 Vaccination Policy, it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. 

Out of State Employment

Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California.

As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Eligibility Verification

Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa).

Note to Applicants:

Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement.