Job Summary 

The Assistant Registrar - Transfer Credit organizes, plans, and directs the work of the Transfer Credit Unit under the general direction of the Associate Registrar, Eval & Grad. The Assistant Registrar is responsible for assuring the accurate and timely processing of transfer credit for both new and continuing students, supporting the reporting and the identification of discrepancies within the system, coordinating efforts to improve the transfer credit process. Furthermore, the incumbent provides services that are equitable, inclusive, and culturally sensitive to enhance the quality of campus life.  This position uses a student-centered and equity-minded approach in all communication and service efforts.

Key Responsibilities

• Plan, organize, and oversee the workflow of the Transfer Credit Unit. Train staff, oversee workload assignments, and monitor production. Monitor special populations of students and coordinate with departments and colleges to resolve issues. Oversee workload distribution, establish workload priorities, create, compile, and maintain statistical reports and programs to assist with workload management. Ensure that all processes associated with transfer credit evaluation and ARS requests are carried out in a timely manner.
• Defines required reports to meet campus needs. Provides detailed specifications for advanced reports. Utilizes programming tools to generate reports from PeopleSoft using Query tools to ensure accuracy of data and timely posting of transfer credit.
• Recommend, plan, interpret, and implement institutional policies and procedures regarding transfer credit, general education, and ADT requirements. Provide information to students, staff and external constituents on GE and ADT policy and eligibility where applicable providing alternatives for resolving academic policy problems or recommend exceptions when appropriate.

Knowledge Skills and Abilities

Demonstrated ability to coordinate workflow, carry out assignments without detailed instructions, train staff on relevant policies and procedures, and establish quality control guidelines. Knowledge and experience with online student information systems and Microsoft Excel. Experience in running reports on student data for production management purposes. Demonstrated ability to analyze system programs and propose solutions. Knowledge of admission policies, transfer credit evaluations, and requirements. Ability to use knowledge to resolve issues and respond to complex requests. Experience researching academic information to determine applicable rules and regulations, preferred. Strong ability to work effectively with supervisors, subordinates, peers, faculty, administrators, and staff. Demonstrated ability to communicate with ethnically and culturally diverse communities. Strong oral and written communication skills.

Treats all customers (students, faculty and staff colleagues) with dignity and respect, empathy, fairness and professionalism, consistent with the university mission, values and strategic vision. Ensures operational integrity and continuity by maintaining detailed descriptions of responsibilities, ranging from daily tasks to strategic activities and outcomes, and makes them available to supervisor. Ensures quality, usability and integrity of system data by working within approved processes and testing procedures.

Ability to communicate with an ethnically and culturally diverse campus community.  Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures.  Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence."

Education and Experience

• Equivalent to a bachelor's degree in a related field and three years of related experience required.

• Minimum 2 years of supervisory experience preferred.

Physical Summary

• Sedentary work - Involves mainly sitting. Walking and standing are minimal. Lifting is limited to lightweight objects. (10 pounds or less).

Department

ES Student Records

Classification

Administrative Analyst/Specialist - Exempt I

Compensation

Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.

Hiring Range: The hiring range for this position is $5,416 - $6,250 per month commensurate with candidate's education, experience, skills, and training.

CSU Classification Salary Range: The CSU Classification Salary Range for this position is $4,598 - $8,318 per month.

Benefits

Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation and sick leave, and 14 paid holidays each year.

Time Base

1.0 time-base, 40 hours per week.

Duration of Appointment

This is a temporary position for 1 year with no permanent status granted. Temporary assignments may expire prior to the ending date.

Application Procedures

Click Apply Now to complete the CSULB Online Employment Application.

PLEASE FILL OUT THE APPLICATION COMPLETELY. It is important that all sections of the on-line application are filled out completely and accurately. Please include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position. 

Additional Information

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Due to the nature of this position, current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months.

CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas).

California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees.

Equal Employment Statement

California State University Long Beach is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status.

Accommodations

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact StaffHR-Accommodations@csulb.edu.

Out of State Employment Policy

California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California.

As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.