Job Title

Administrative Support Assistant II

Classification

Administrative Support Assistant II

Auto Req. ID

562243

Salary Range

Classification Range $3,565 - $5,092 per month

(Hiring range depending on qualifications, not anticipated to exceed $3,565 - $3,859 per month)

Work Schedule

Monday - Friday, 8:00 AM - 5:00 PM           

Why CSUF

California State University, Fullerton (Cal State Fullerton) is a leading public university committed to student success, academic excellence, and inclusive excellence. The university fosters a collaborative environment that supports teaching, research, and service while promoting innovation and professional growth. Cal State Fullerton is both a Hispanic-Serving Institution and an Asian American and Native American Pacific Islander-Serving Institution, and a recipient of the Seal of Excelencia (2021 and 2024) from Excelencia in Education. Joining Cal State Fullerton means becoming part of a community dedicated to advancing student achievement, career success, and economic mobility.

Department

The College of Communication within the Division of Academic Affairs is committed to advancing a democratic society by preparing students to perform in a variety of communication professions. We seek an exceptional individual to join our Human Communication Studies team as the Administrative Support Assistant II. The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to inclusivity, openness, flexibility, integrity, and kindness.

Duties and Responsibilities

Under supervision, the Administrative Support Assistant II provides general office, clerical, and administrative support to departments, programs, and service units within the College of Communications. The position will be split between the Department of Human Communication Studies and Department of Communication Sciences and Disorders. Needs for each department and the programs within may differ.

The Administrative Support Assistant helps coordinate the day-to-day operations of assigned offices and programs. This includes processing and maintaining documents and records, responding to inquiries, gathering and entering data, preparing routine correspondence and spreadsheets, and assisting with purchasing and travel. Supports department chairs and coordinators, assists with meetings and special events, maintains websites and social media content, coordinates routine facilities and space requests, and helps implement established office processes and procedures. Uses judgment and initiative to address routine problems and refers matters requiring policy interpretation, analysis, or administrative decisions to the appropriate coordinator, department chair, program director, or administrator. Other duties as assigned.

Essential Qualifications

High School diploma or the equivalent. General working knowledge of applicable university infrastructure, policies, and procedures. Thorough knowledge of office methods, procedures, practices, and equipment. Thorough knowledge of English grammar, punctuation, and spelling with demonstrated competence in effectively presenting standard information in writing. Ability to learn, interpret independently, apply, and identify deviations from a variety of complex policies and procedures. Ability to apply independent judgment, discretion, and initiative to address problems and develop practical, thorough and, at times, creative solutions. Ability to perform arithmetic functions of a transactional nature, including tracking and comparing data. Ability to work on the front line, with a variety of campus and community individuals requiring active problem solving and effective interpersonal skills. Demonstrated competence in understanding, interpreting, and communicating procedures, policies, information, ideas, and instructions. Basic typing and keyboarding skills.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position.  

Preferred Qualifications

Learn, interpret, and apply a variety of policies, procedures, and established guidelines. Identify deviations from established procedures and refer complex or unusual matters to the appropriate individual. Use judgment, discretion, and initiative to address routine problems and develop practical solutions. Organize and prioritize work, manage multiple assignments, and meet deadlines in an environment with frequent interruptions. Track assignments, documents, expenditures, and other information accurately. Perform transactional arithmetic, reconcile and compare data, and identify discrepancies. Prepare accurate correspondence, forms, spreadsheets, reports, and records. Use word-processing, spreadsheet, database, email, calendaring, web-content, and other standard office applications. Learn and use University information systems and specialized applications. Provide effective front-line service to students, faculty, staff, administrators, alumni, community members, and external constituents. Understand, interpret, and communicate standard procedures, information, instructions, and deadlines. Maintain confidentiality and exercise discretion when working with sensitive records and communications. Ensure compliance with Health Insurance Portability and Accountability Act (HIPAA) and university policies related to the privacy, security, and confidentiality of client information. Establish and maintain cooperative working relationships with individuals from various backgrounds. Communicate professionally and use diplomacy, sensitivity, and tact. Ability to provide training and routine work direction to student assistants. Work independently on assigned duties while recognizing matters that require escalation or administrative review.

License/Certifications

A valid California driver’s license.

Special Working Conditions

Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator

Benefits at a Glance

• An array of health plans that include prescription drug coverage
• Dental and Vision coverage
• Income protection benefits including life insurance and disability
• Retirement plan through CalPERS
• Tuition waiver for employees and dependents if eligible
• FlexCash (in lieu of health and dental)
• Employee Assistance Programs
• 15 paid holidays

See our CSUF Benefits website for additional information.

Additional Information

California State University, Fullerton is committed to fostering an environment where students, staff, administrators, and faculty thrive. We welcome individuals ready to make an impact on student and staff success to apply and become part of the Titan Community. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

Cal State Fullerton is an equal opportunity employer that prohibits discrimination based on regardless of race, sex, color, ethnicity, national origin, or any other protected status.

As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017.

Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant’s current and/or former employers to the CSU concerning any substantiated allegations of misconduct.

Multiple positions may be hired from this recruitment based on the strength of the applicant pool.

If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position.

Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.

Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process.  

Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. 

California State University, Fullerton is not currently sponsoring any new H-1B petitions for staff, management, or faculty positions.

Effective October 1, 2025, the California State University (CSU) will implement a salary step structure for CSUEU-represented employees in bargaining units 2, 5, 7, and 9. This position may be subject to changes resulting from this implementation, in alignment with the provisions of the collective bargaining agreement.

Hiring Preference

On-Campus CSUEU Employees