Salary and Add Benefits

Salary Range: $5,540.00 per month to $7,893.00 per month. PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $5,540.00 per month to $6,716.00 per month.

Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver.

For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package.

Classification

Student Services Professional III

About Cal State East Bay

Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability.

About the Position

Please Note: Review of applications will begin on April 3, 2026.

This position is temporary through December 31, 2026, with the possibility of reappointment.

The Think by the Bay Program Coordinator works in close partnership with the Program Director to provide leadership, day-to-day coordination, and implementation of CSU East Bay’s inclusive postsecondary education program for students with intellectual disabilities (ID). In collaboration with the Program Director, the Coordinator supports the overall success of the program by working closely with lead program faculty and other part-time staff, providing lead work direction to temporary student support staff, and ensuring strong academic integration and compliance with institutional and grant-related requirements.

While the Program Director serves as the primary liaison between the program and university departments, faculty, families, and community partners, the coordinator helps sustain effective communication, coordination, and daily operations across all areas of the program. This role is integral to advancing Think by the Bay’s mission of delivering high-quality, inclusive academic, social, and career development opportunities for students.

Responsibilities

Program Operations, Staff Leadership, and Student Support Oversight

• Coordinate all day-to-day operations of the Think by the Bay program, including student schedules, academic support, campus navigation, and program logistics.
• Provide lead work direction and support program mentors, peer mentors, and independent living student staff. Oversee hiring, onboarding, and training of new staff.
• Monitor student progress and ensure supports are individualized, person-centered, and aligned with inclusive higher education best practices.
• Maintain program records in accordance with institutional and FERPA guidelines.
• Ensure accessibility of campus resources and services for all participating students.

Faculty Coordination, Family Communication, Interagency Partnership, and Grant Oversight

• Serve as liaison to faculty and staff to ensure inclusive academic access and classroom participation for TBTB students.
• Coordinate with Disability Services to ensure appropriate accommodation and implementation of universal design practices.
• Maintain regular communication with families regarding student progress, goals, and support needs.
• Develop and sustain collaborative partnerships with Local Education Agencies (LEAs), regional centers, community-based organizations, and employers.
• Track program data and assist in preparing reports for grant compliance and evaluation purposes.
• Support implementation of transition planning and employment outcomes for students.

Minimum Qualifications

Knowledge 

• Thorough knowledge of the principles of individual and group behavior.
• General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of the program area to which assigned.
• General knowledge of individual counseling techniques.
• General knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned.
• Working knowledge of student services programs outside the program to which immediately assigned.

Abilities

• Ability to analyze complex situations accurately and adopt effective courses of action.
• Advise students individually and in groups on complex student-related matters.
• Determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature.
• Interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action.
• Carry out a variety of professionally complex assignments without detailed instructions.
• Establish and maintain cooperative working relationships with a variety of individuals.

Experience 

• Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience.
• One year in the program area to which assigned may be preferred but is not required.
• A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience.
• A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling.

Education 

• Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related.

Preferred Skills and Knowledge

• 3–5 years of experience working with individuals with intellectual or developmental disabilities in inclusive, postsecondary, or transition-based settings.
• Experience collaborating with and/or supervising staff to coordinate educational or support services.
• Master’s degree in a related field.
• Experience with federal or state-funded grants (e.g., TPSID).
• Familiarity with the Higher Education Opportunity Act (HEOA) and inclusive postsecondary education programs.
• Knowledge of California transition systems, regional centers, and vocational rehabilitation.
• Strong understanding of inclusive education, person-centered planning, and disability services in higher education.
• Excellent interpersonal, organizational, and communication skills (both written and verbal).
• Ability to manage multiple projects and coordinate logistics across departments.
• Familiarity with data collection and reporting for grant-funded programs.
• Demonstrated ability to work collaboratively with diverse stakeholders.
• Flexibility and ability to attend occasional evening or weekend events.

Condition(s) of Employment

Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment.  Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position.

All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department.

EEO Statement

All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, Cal State, East Bay provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. The CSU complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s  Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.

Other Information

All California State University campuses, including Cal State East Bay, are smoke and tobacco-free.  For more information, please visit our website here.

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. 

Sponsorship

Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer.

Mandated Reporter

The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment.

Learn more about working at the California State University and the impact of our mission.