Job Summary:  

Being a member of California State University, San Bernardino’s (CSUSB) Student Orientation Assistant position is an honor and a rewarding opportunity for your personal and professional growth. New Student Orientation and Family Programs select dedicated student leaders to assist the Orientation Leader team and assist in the planning and implementation of our First Year, Transfer, and Parent and Family Orientation programs.

Student Orientation Assistants serve as executive leaders, peer mentors and educators, CSUSB resource specialists, and role models to the entire Orientation Leader team. They are instrumental in the successful transition of our newly admitted first-year, transfer students and their families into the CSUSB community.

Student Orientation Assistants are supervised by New Student Orientation and Family Programs staff, led by the Senior Program Coordinator for Orientation. As a SOC, you are responsible for reading and understanding the Student Orientation Assistant position description and abiding by all terms specified.

Responsibilities include, but are not limited to:  

Under direct supervision, duties include but not limited to:

• Be an undergraduate, degree-seeking student at CSUSB; must maintain satisfactory academic progress towards degree completion.
• Uphold all aspects of CSUSB’s Student Conduct Code and be free of disciplinary sanctions.
• Exhibit commitment to the vision and mission of New Student Orientation and Family Programs.
• Participate in ALL Orientation activities, including recruitment, training, retreat, and summer Orientation programming (First Year, Parent and Family, and Transfer).
• Exhibit leadership potential, good interpersonal communication, and group presentation skills
• Be able to work effectively with a diverse group of orientation team members, staff, faculty, and student participants, and also promote the benefits of diversity.

 

Fall Semester – approximately 5-7 hours per week

• Attend weekly Student Orientation Assistant training and meetings
• Support Orientation Leader recruitment and selection, including marketing, information sessions, interviews, and the selection process
• Work collaboratively with professional staff in planning of Orientation Leader spring training and retreat
• Scheduled office hours

 

Spring Semester – approximately 7-10 hours per week

• Attend weekly Student Orientation Assistant training and meetings
• Help plan and facilitate Orientation Leader spring training sessions by developing content, presentations, and working with campus departments as needed
• Participating in Choose CSUSB Day alongside the NSOFP team
• Contribute to planning summer Orientation programs
• Contribute to the design and facilitation of weekend team retreat
• Design and implement team social activities for team bonding and connection throughout the semester
• Scheduled office hours

 

Summer – 40 hours per week

• Attend and facilitate Orientation Leader weeklong summer training by developing content, presentations, and working with campus departments as needed
• Assist in facilitating summer Orientation programs
• Support Parent and Family Orientation programs
• Orientation Leader team in daily responsibilities
• Assist in facilitating team development opportunities
• Contribute to planning for annual team banquet
• Scheduled office hours

 

Fall Semester – approximately 3-5 hours per week

• Assist in the training of the newly selected Student Orientation Assistant team
• Support Fall 2026 Orientation programs

 

Orientation Dates 2026

• Student Orientation Assistants are required to participate in all orientation sessions for first year and transfer students, as well as Parent and Family Orientation sessions.

 

• As of August 6, 2025, these dates are tentative but are the anticipated 2026 Orientation schedule. As dates and schedules change, you will be notified.

 

First Year Orientation

• Parent and Family Orientation sessions are held on the first day of each First Year Orientation program.

 

• Wed – Thurs, June 3 – 4
• Mon – Tues, June 8 – 9
• Wed – Thurs, June 10 – 11
• Tues – Wed, June 16 – 17
• Mon – Tues, June 22 – 23
• Wed – Thurs, June 24 – 25
• Mon – Tues, June 29 – 30
• Virtual Session – date TBD
• Virtual Session – date TBD

 

• Transfer Orientation
• Tuesday, July 7
• Thursday, July 9
• Saturday, July 11
• Tuesday, July 14
• Thursday, July 16
• Wednesday, July 22
• Saturday, July 25
• Wednesday, July 20
• Virtual Session – date TBD
• Virtual Session – date TBD

 

Compensation

• Student Orientation Assistants are hired as student assistant employees of Cal State San Bernardino and New Student Orientation and Family Programs. SOAs will be paid an hourly salary of $16.50 per hour during the length of the position. Payment will be on a monthly pay period, with completion of university and departmental timekeeping processes.

 

Additional Compensation & Benefits

• On-campus housing for duration of summer orientation programming (May – August)
• Meals during orientation sessions (breakfast, lunch, and dinner during First Year Orientation; lunch during Transfer Orientation)
• Orientation polos and other CSUSB promotional items
• Opportunities to learn and develop leadership and professional development skills that can be used to enhance your resume

 

Conditions of Employment

 

• Length of Position

• The Student Orientation Assistant position requires a student to commit to a 15-month agreement. The position begins fall semester 2025 and concludes at the end of the fall semester 2026, with the majority of the workload occurring over the spring semester and through the summer months.

 

Summer Courses

• Due to the demanding summer orientation schedule, Student Orientation Assistants are encouraged NOT to take academic classes during either summer session.
• Online summer classes may be allowable if they do not interfere with any position responsibilities and will be considered on a case-by-case basis.
• SOAs will need to communicate and work with their supervisor(s) to determine if summer courses are manageable and appropriate given the responsibilities of the position.

 

Additional / Outside Employment

• Student Orientation Assistants are allowed to have other employment while they are concurrently employed as a SOA.
• Given the SOC duties and responsibilities, we encourage that there be no conflicting employment during the length of the SOA position.
• Note: Students who are currently employed as student workers with other departments on campus can only work a maximum of 20 hours per week at both employment locations during the academic year (fall/spring semesters).

 

Absences and Tardiness

• During all orientation sessions, training, retreats, and meetings, SOAs will be expected to be on time and available for the entire time scheduled.
• SOAs are requested to notify the Orientation professional staff of absences no less than two weeks in advance, in writing via email.
• Time off is limited and excused on an emergency basis only or for special circumstances.
• Excessive unexcused tardiness and absences will result in verbal and written communication and action plans. Continued absences may result in termination of the SOC position.

 

Conduct

• All SOCs must abide by all University Policies as stated in the Student Code of Conduct.
• Professionalism is to be maintained at all times; SOAs are student leaders who represent not only New Student Orientation and Family Programs, but CSUSB as a whole, even when not working orientation sessions.
• Confidentiality is critical, especially in regard to team management, personnel information, decisions, and access to student records. SOAs will have access to confidential or privileged information, which must be kept confidential during and after employment. Unauthorized disclosure may result in disciplinary action, including termination.
• Alcohol and illegal substances are not to be consumed during any orientation-related activities and must follow university housing policies while living on campus - Relationships between SOAs and orientation participants are prohibited if they involve dating or attending social events with alcohol.
• Relationships between fellow team members are strongly discouraged, with prior relationships reviewed on a case-by-case basis.
• Any SOA may be subject to disciplinary action by New Student Orientation and Family Programs, Student Conduct and Ethical Development, or the University, and can be removed from the Student Orientation Assistant position.

 

Special Conditions Special conditions of the position include:

• Working long hours that begin early in the morning and that end late at night.
• Exposed to outdoor conditions (cold, heat, wind) for brief periods;
• May require heavy lifting and physical work in the transportation of orientation materials, supplies, and set-up/tear-down.
• Complete all required CSU and CSUSB trainings on time.
• Complete CSU Defensive Driving training to operate the golf cart to transport orientation participants or supplies throughout orientation programming.

Minimum Qualifications: Required Education and Experience  

• Ability to learn and perform assigned work; follow oral instructions; work cooperatively with faculty, staff, and other students; communicate effectively with all levels; and read and write English at a level appropriate to the position.  

• Special Qualification: Admission or registration as a CSU student.  

Required Qualifications  

• Maintain a 2.0 G.P.A. or greater per semester and cumulative.  

• Students must be enrolled in at least halftime units at CSUSB (6 units undergraduate; 3 units graduate)  

• International students must have full-time enrollment at CSUSB. (12 units undergraduate; 6 units graduate)  

• Eligible to work in the United States  

• Payroll Requirement: Social Security Card  

Preferred Qualifications  

• At least one (1) year of previous orientation experience at CSUSB.
• Maintain a semester and cumulative GPA of 2.7 throughout term of position.
• Demonstrate a desire to learn about CSUSB, its regulations, its people, and its programs and to share the information with others.
• Possess the following role model qualities: maturity, responsibility, initiative, motivation, flexibility, enthusiasm, integrity, and a good work ethic

Compensation and Benefits:  

Student Employment Anticipated Hiring Range: $16.50 per hour.  

The compensation offered will consider internal equity and experience among other factors.  

Position Information:  

Work status: Part-Time, Temporary, Seasonal  

The application deadline is: 9/20/2025 at 11:55 pm (PST)  

Academic year available hours: Monday through Friday (8:00 am – 5:00 pm).  

Summer available hours: Monday through Thursday (7:00 am - 5:30 pm).  

This is an 'On-Campus Only' position. Student Employees are not eligible to telecommute at any time.  

As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.  

California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas).  

Conditions of Employment   

Background Check   

Satisfactory completion of a background check (including a criminal records check) may be required for student employment purposes. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information.  Failure to satisfactorily complete the background check when required may affect the continued employment of a current CSU employee who was conditionally offered the position.  

Driver’s License Check   

Possession of a valid Driver's License may be required.  Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record.  

I-9  

CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.  See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents.  

Statement of Commitment to Diversity  

In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.  

California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion  

Closing Statement:  

Reasonable Accommodation  

We provide reasonable accommodation to applicants and employees with disabilities. Applicants with questions about access or requiring reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu.  

Smoking  

CSUSB is a smoke and tobacco-free campus.  See policy https://calstate.policystat.com/policy/6591951/latest/.  

Clery Act  

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act