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Position Summary
We’re seeking a detail-oriented and organized Administrative Support Coordinator I to join our high-volume, fast-paced team! In this role, you’ll play a crucial part in managing workflows that utilize Electronic Data Interchange (EDI), Optical Character Recognition (OCR), scanning, and paperless sweep technologies. You’ll help support the processing of domestic and international transcripts and other academic record documents for undergraduate applicants, continuing students, and degree candidates.
Key Responsibilities:
- Workflow Coordination: Coordinate and maintain workflows involving EDI, OCR, scanning, and paperless technologies to ensure accurate and efficient processing of academic records.
- Document Processing: Assist in the receipt, evaluation, and processing of domestic and international transcripts and other student academic documents.
- Records Management: Maintain accurate and organized digital records while ensuring compliance with institutional policies and data integrity standards.
- Interdepartmental Communication: Communicate effectively with internal departments to support the timely processing of student records.
Why Join Us:
- Impactful Work: Play a key role in supporting students’ academic journeys by ensuring accurate and timely processing of their records.
- Collaborative Environment: Join a team of dedicated professionals committed to excellence and innovation.
- Professional Growth: Gain experience with advanced technologies like EDI and OCR while developing your administrative and organizational skills.
- Stability and Benefits: Enjoy the security of a well-established institution and access to a comprehensive benefits package.
Ready to make a difference? Apply today and become part of a team that values precision, teamwork, and the pursuit of excellence!
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Department Summary
Enrollment Services is comprised of the Office of Admissions, Office of the Registrar, Class Schedule, and Enrollment Services Communications. Enrollment Services implements SDSU enrollment management policies and provides services to students from their initial point of interest in SDSU to their graduation.
The Office of Admissions consists of the following areas: First-Year Admissions, Transfer Admissions, Graduate Admissions, Athletics & International Admissions, Admissions Eligibility Unit, Transfer Admission Support, and Enrollment Services Support.
The function of Enrollment Services Support (ESS) is to provide administrative support services to the offices in Enrollment Services who provide service to students through determination of eligibility for admission to the University, evaluation of records toward completion of degree requirements, advising and graduation.
Enrollment Services Support is comprised of a manager, lead, six administrative support staff and student assistants. The unit is responsible for a wide variety of administrative support functions including: processing all incoming transcripts for applicants and continuing students; scanning and maintaining all documents related to the students’ academic records; and updating the student information system.
For more information regarding the Enrollment Services Department, click here.
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Education and Experience
Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite.
These qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience.
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Compensation and Benefits
Starting salary upon appointment is not expected to exceed $3,864 per month.
Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.
San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here.
CSU Classification Salary Range: $3,864 - $6,072 per month.
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SDSU Values
At SDSU, our diversity gives us power and benefits every single member of our community. Consistent with California law and federal civil rights laws, SDSU provides equal opportunity for all in education and employment. We encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. We strongly preserve the right to free expression and encourage difficult conversations that help lead to improved individual and community learning and cohesion.
Principles of Community
At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university.
SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another.
Equal Opportunity and Excellence in Education and Employment
All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, San Diego State University (SDSU) provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. SDSU complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.
SDSU is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At SDSU, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all.
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Supplemental Information
Apply by March 31, 2025 to ensure full consideration. Applications submitted after this date will be reviewed on an as-needed basis, and the position will remain open until filled.
The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.
A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position.
SDSU is a smoke-free campus. For more information, please click here.
Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Livia Peeples at lpeeples@conam.com.
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