Join Our Team as a HR Services Coordinator!

What You’ll Do:

• Be the friendly face of the Center for Human Resources, providing top-notch support to our customers with general inquiries and pre-boarding assistance.
• Take the lead in facilitating an unforgettable First Day orientation experience for new hires.
• Play a vital role in front desk coordination, including Virtual Front Desk operations and volunteer processing.
• Handle departmental scanning, paycheck distribution, compliance training support, and assist with coordination of our fantastic team of student assistants.

Why Work With Us:

• Collaborative Environment: Work alongside a dedicated team that values your ideas and contributions.
• Professional Growth: Opportunities for continuous learning and development in a supportive setting.
• Make an Impact: This role is crucial in creating a positive onboarding experience for all SDSU employees.

Join us and be part of a team that’s committed to making every employee’s experience exceptional from day one!

Position Information

• Full-time (1.0 time-base), benefits eligible, permanent/probationary position.
• Designated non-exempt under FLSA and eligible for overtime compensation.
• Standard SDSU work hours: Monday – Friday, 8:00 a.m. to 4:30 p.m. (may vary based on operational needs).
• The individual hired into this role will work on campus at SDSU in San Diego.

Department Summary

The Center for Human Resources celebrates diverse backgrounds and perspectives. We strive to recruit and retain highly-skilled and compassionate leaders. By prioritizing listening and learning, engaging in critical conversations, and thoughtfully considering the needs of our diverse community, we are creating a culture of belonging. We aim to offer opportunities for advancement and foster an inclusive environment so that all are valued and empowered to thrive.

The Center for Human Resources provides exemplary and customer-focused human resources services in support of the University and enhancing the campus environment to support faculty and staff. The Center for Human Resources is comprised of five service areas: Benefits Services, Human Resources Services, Employment Services, Labor and Employee Relations, and Payroll Services, all of which are supported by the Director's Office and Human Resources Information Systems. Major departmental programs and activities include classification and compensation, recruitment and talent acquisition, training and professional development for staff and management, benefits administration (including leave management and workers compensation), payroll administration, workforce administration, labor and employee relations, and reporting and analytics for all employees.

For more information regarding the Center for Human Resources, click here.

Education and Experience

Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite.

These qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience.

Key Qualifications

• Ability to effectively handle interpersonal interactions at all levels and handle highly sensitive interpersonal situations.
• Ability to provide a high level of service and professionalism to all customers.
• Ability to establish cooperative working relationships and work effectively within a diverse, multi- cultural environment and to be sensitive to other's needs.
• Strong organizational skills and ability to work with frequent interruptions.
• Customer service experience.
• Previous front counter support experience, preferably in an office environment.
• Proven experience in delivering presentations and facilitating orientation/training sessions.
• Strong public speaking and communication skills.
• Ability to engage and interact effectively with diverse audiences.

Compensation and Benefits

Starting salary upon appointment is not expected to exceed $3,864 per month. 

Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.

San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here.

CSU Classification Salary Range: $3,864 - $6,072 per month. 

Diversity and Community at SDSU

At SDSU, our diversity gives us power and benefits every single member of our community.

Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here.

Principles of Community

At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. 

SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. 

Supplemental Information

Apply by February 10, 2025 to ensure full consideration. Applications submitted after this date will be reviewed on an as-needed basis, and the position will remain open until filled.

The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. 

San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. 

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position.

SDSU is a smoke-free campus. For more information, please click here.

SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Rachael Stalmann at rstalmann@sdsu.edu.