Working Title: Housing Business Operations Lead

Classification Title: Administrative Analyst/Specialist - Exempt II

Posting Details 

Priority Application Deadline (Posting will remain open until filled): Thursday, January 2, 2025 @ 11:55pm PST

Hiring Preference

Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment.

Position Summary

Under the general direction of the Associate Director of Housing Business Operations, the incumbent has responsibility for overseeing the day-to day housing license agreement administration program, including, but not limited to, application processes, cancellations, revocations, appeals, and prorations for the on-campus housing program.

FLSA: Exempt (not eligible for overtime)

Anticipated Hiring Range: $5,537 per month - $6,019 per month, commensurate with the candidate's education, experience, skills, and training.

CSU Classification Salary Range: $5,537 per month - $10,014 per month

Best-in-class Benefits: Click here to learn more

CSU Total Compensation: Click here to learn more

Salary Grade/Range:  3

Recruitment Type: Regular (Probationary)

Time Base: Full-Time

Work Hours:  Monday - Friday 8am-5pm. Hours and days will vary including evenings and weekends. Position works on-site.

Department Information 

Offering various and diverse living and learning experiences, the University Housing Services Office is an integral part of the educational mission of Sacramento State. As such, the office strives to create a welcoming and stimulating environment that prompts students to participate in co-curricular activities that promote life and leadership skills, social responsibility, and academic success. For more information: https://www.csus.edu/student-life/housing/

Minimum Qualifications 

Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs.

Required Qualifications 

1. Experience working with a University Housing program.
2. Excellent interpersonal and written communication and administrative skills.
3. Ability to understand problems from a broad interactive perspective and discern applicable principles to develop strategies to address needs.
4. Effectively work with public and private entities. Handle sensitive situations. Ability to consult with appropriate groups to plan processes and/or resolve issues.
5. Experience using a housing management system (i.e. StarRez) to manage occupancy, billing, and reporting.
6. Experience working with University Admissions, disability services, international programs, and/or intercollegiate athletics to address specific student needs and issues.
7. Experience supervising students (i.e. Student Assistants, Grad Assistants) and leading student staff and/or professional staff trainings.
8. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community.

Condition of Employment

• A background check must be satisfactorily completed post-conditional offer.

Preferred Qualifications 

1. Experience working specifically with housing operations within a University Housing program.
2. Experience setting up installment payment plans, establishing deferments, collecting payments, and utilizing CMS Financial.
3. Demonstrated expertise and knowledge of public and business administration and operational management, as well as applicable laws and regulations specific to Housing such as Title V (California Code of Regulations Article 5) and Landlord and Tenant Laws.
4. Working knowledge of Residential Education programs and LLC/theme communities.
5. Experience developing and implementing marketing strategies and campaigns.

Documents Needed to Apply (2)

• Resume
• Cover Letter

Failure to upload required documentation may result in disqualification.

Applicants will respond to the following supplemental questions:

1. This position requires experience using a housing management system. Describe your experience with utilizing these systems to manage occupancy, billing, and reporting. (>500 words)
2. Sacramento State is actively engaged in a university-wide antiracism initiative. Please describe your approach to justice, diversity, equity, inclusion, and belonging in the workplace. In addition, describe how you might work to support and advance these values through this position. What experience do you have serving a diverse student population? (>500 words)

About Sacramento State

Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission:

“As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success; teaching, research, scholarship and creative activity; justice, diversity, equity and inclusion; resource development and sustainability; dedicated community engagement, and wellness and safety.

As evidenced by the values embedded in our Hornet Honor Code, Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued.  Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. 

To learn more about why you should join the Hornet Family, please visit the Why Sac State? page.

Equal Employment Opportunity
California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States.

It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html.

The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html.

Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification:

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request from the Office of Clery Compliance & Training by emailing clery@csus.edu.

Under the Clery Act, this position may be designated as a Campus Security Authority (CSA) depending upon the role on campus and/or job duties. If this position is identified by the Director of Clery Compliance & Training as a CSA position, you will be notified via email and will be assigned the appropriate training in CSU Learn.

Background Check Disclaimer

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position.

COVID19 Vaccination Policy

Effective May 2023, per the CSU COVID-19 Vaccination Policy, it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. 

Out of State Employment

Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California.

As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Eligibility Verification

Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa).

Note to Applicants:

Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement.