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Instructional Support Technician III

Apply now Job no: 494188
Department: College of Science
Work type: Staff
Location: Stanislaus - Turlock
Categories: Unit 9 - CSUEU - Technical Support Services, Administrative, Probationary, Full Time, Research

    • Position Summary
    • Full time position available on or after December 2, 2019 for School of Nursing.  This position is on the 11/12 Pay Plan with the pay periods of July off work each year.  Benefits and salary are paid over 12 months.

      Under general supervision of the Director, School of Nursing and day to day lead direction of the Faculty Simulation Coordinator, this position performs comprehensive support services for the Nursing Department’s Health Simulation laboratories at CSU Stanislaus and associated satellite campuses. This position leads and performs highly advanced and technical support duties in specialized health care simulation laboratory environments, assists the Simulation Coordinator and faculty in preparing for complex learning experiences, coordinates the functions and maintenance of simulation laboratories and specialized healthcare and simulation equipment, ensures the maintenance of various pieces of electronic and healthcare and simulation equipment is performed appropriately.

    • Job Duties
    • Duties include but are not limited to:
      • Assist Faculty Simulation Director, nursing faculty, and other instructional staff by preparing and presenting simulations designed to enhance students learning processes.
      • Participate in the planning and implementation of simulation exercises; and set up and conduct instructional exercises as directed and/or assistance of the Simulation Director.
      • Ensure that nursing laboratories are maintained in a safe, clean, and orderly condition; ensure the cleaning and organizing of materials and equipment including manikins; ensure the safety and security of the equipment.
      • Operate a variety of computers and technical equipment pertaining to the simulation laboratories.
      • Responsible for preparing and maintaining simulation and skills lab equipment, manikins, media, audio/visual, computers, and materials related to learning. Provide user support, troubleshoot, install, update, configure, and maintain various technologies.
      • Install and set up miscellaneous hardware and software associated with healthcare simulation; resolve and report minor technical issues.
      • Maintain accurate and complete records and files, including materials and equipment inventories, warranty information, and maintenance records and schedules.
      • Attention to detail, excellent organizational skills, communication skills, and the ability to establish and maintain effective working relationships in the course of work.
      • Coordinates work with outside vendors to ensure proper maintenance and repair of specialized simulation equipment, including warranty repairs, and maintains accurate and complete records of warranty, maintenance, and maintenance schedules.
      • Orders, and stocks laboratory supplies and equipment; contacts and negotiates with vendors to obtain supplies as needed. Maintains records of materials ordered; issued, used and returned, and prepares related reports; maintains inventories to ensure adequate quantities are available for timely instructional use.
      • Works closely with the technical and facilities staff to solve problems, coordinate support services, and install new equipment as appropriate.
      • Maintain awareness of current health care simulation developments through research, self-study, and participation in formal training programs.
      • Assist faculty in utilizing specialized computer technology as part of the simulation process.
      • Work closely with central technical and facilities staff to solve complex problems, coordinate support resources, and install new equipment as appropriate.
      • Work with outside vendors to ensure proper maintenance and repair is performed on specialized healthcare and healthcare simulation equipment, including warranty repairs.

      Other duties as assigned.

    • Minimum Qualifications
    • Education:  Equivalent to two years of college with 16 semester units in courses involving extensive use of materials, supplies, or equipment and in a discipline related to the area to which assigned may be substituted for one year of the required experience; OR Equivalent to four years of college with 16 semester units in courses involving extensive use of materials, supplies, or equipment and in a discipline related to the specialty area to which assigned may be substituted for two years of the required the experience.


      Experience:  Equivalent to four years of experience providing instructional support services for a related unit or discipline or in producing materials or supplies or repairing equipment in a discipline related to specialty area to which assigned.
    • Preferred Qualifications

      • Previous Health Care and/or health care simulation experience is desired but not required.
      • Simulation Operations certification will enhance the applicant's application.
      • Interpersonal and communication skills in working with students and faculty in a simulated educational environment.
      • Ability to operate audio/visual equipment in a simulated health care environment, or willingness to learn.
      • Ability to operate simulated health care equipment such as high-fidelity mannequins in a simulated health care environment, or willingness to learn.
      • Ability to maintain materials, inventory, and technical references of specialized health care simulation equipment.
      • Excellent verbal and written communication skills and the ability to stay calm and focused in difficult situations.
      • Able to follow directions in both verbal and written formats.
      • Ability to establish and maintain effective working relationships in the course of work.
      • Knowledge and experience in, or willingness to learn, operating and maintaining sophisticated health care simulation mannequins.
      • Knowledge of, or willingness to learn, typical Audio/Visual technologies used in an academic simulation and training scenarios.
      • Ability to use a computerized information management system for storage and retrieval of information for reports and summaries.
      • Knowledge of or willingness to learn specialized computing technologies associated with audio/video capture and healthcare simulation.
      • Ability to problem solve and seek solutions for simulation issues.
    • Required Qualifications

      • Knowledge of the principles, information, methods and techniques related to the discipline to which assigned.
      • Knowledge of the materials and supplies related to the curriculum, their characteristics, and uses.
      • Ability to plan, organize, and schedule work.
      • Ability to operate and repair technical and scientific equipment.
      • Ability to coordinate support service to meet a comprehensive variety of needs.
      • Ability to develop off-campus resources related to the discipline for obtaining materials or equipment.
    • Salary Range
    • $3,765 - $6,811 per month plus excellent paid benefits.  (Anticipated salary will be $3,765 – $4,142 per month, depending on the qualifications of the successful finalist.)
    • Compensation & Benefits
    • Commensurate with qualifications and experience.  As a member of the 23-campus CSU System, we offer an extremely competitive benefits package that includes, but is not limited to, outstanding vacation, health, dental, and vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 14 paid holidays a year.

      Link to Benefits Summary: CSUEU (Unit 2,5,7,9)
    • How to Apply
    • To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resumé. Applications are accepted electronically only.  Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration.  To apply online, please click the “Apply Now” button on this page.

      Applications will be processed in accordance with Article 9.3 of the CSU/CSUEU Memorandum of Understanding.  Preference will be given to qualified individuals currently employed at CSU Stanislaus in bargaining units 2, 5, 7, and 9 except when it is determined that it is necessary to appoint outside applicants to meet the best interest of the campus by obtaining specialized skills and abilities not available from current employees.

    • Application Deadline
    • OPEN UNTIL FILLED; SCREENING TO BEGIN OCTOBER 14, 2019 (Applications received after the screening date will be considered at the discretion of the university.)
    • Criminal Background Clearance Notice
    • Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment.  CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information.  Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
    • Additional Information
    • Campus & Area

      California State University, Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion – one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs, the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, a doctorate in education and serves more than 10,000 students. New instructional facilities have been built for the unique pedagogy of professional programs, laboratory sciences and performing arts.

      Stanislaus State continues to receive national recognition with its ranking as one of the best 384 colleges in the nation by The Princeton Review. The University was one of 12 public universities in the nation to be recognized by the American Association of State Colleges and Universities for demonstrating exceptional performance in retention and graduation rates. In addition, U.S. News and World Report ranks Stanislaus State in its top 10 among public universities in the West, while Washington Monthly honored Stanislaus State as the West’s No. 1 university for the money. Stanislaus State also is recognized as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education.

      Clery Act Disclosure

      Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382, or by calling 209-667-3572.

      Equal Employment Opportunity

      The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply.  The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment.

      Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at (209) 667-3351.  California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD.  As a federal contractor, we are committed to attracting a diverse applicant pool.  Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at:

      CSU Stanislaus hires only individuals lawfully authorized to work in the United States.  In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

    • The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview.



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