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TRIO Student Advisor (SSP II)

Apply now Job no: 540464
Department: Retention Services
Work type: Staff
Location: Stanislaus - Turlock
Categories: Unit 4 - APC - Academic Professionals of California, Temporary, Full Time, Education Support Professionals, On-site (work in-person at business location)

    • Position Summary
    • TRIO Student Advisor
      (Classified as: Student Services Professional II)

      Full-time temporary position available on or after August 1, 2024 and ending on or before August 1, 2025 in Student Support Services. Possibility of reappointment based on budget, department needs, and job performance.

      Under general supervision from the TRIO Student Support Services (SSS) Director, the TRIO Advisor, classified under the Student Services Professional II classification, performs moderately complex professional student service work in that assignments typically require the application of both knowledge and judgment in using the principles, techniques, standards, guides and professional skills characteristic of a particular student service program or activity. The purpose of these services and activities is to assist students in making successful progress toward their degree objectives; to provide learning experiences which supplement those in the classroom; and to assist and encourage students to effectively utilize the knowledge, skills and abilities learned during their university careers. At this level, the incumbent is required to use: planning; both interviewing and counseling techniques; judgment to recommend solutions to problems and changes in program procedures; and acting as spokesperson within the area of expertise. May serve as "working supervisors" or lead persons.

    • Job Duties
    • Duties include but are not limited to:
      • Provide ongoing information and guidance to students across various stages of their academic journey.
      • Actively engage in assisting students in problem-solving and selecting suitable solutions to academic and personal challenges they encounter.
      • Advocate persistently for the needs of individual students and groups of students to ensure their voices are heard by university administrators, faculty, and staff.
      • Continuously offer support and assistance to students facing a diverse array of personal and institutional challenges, fostering an environment conducive to their success.
      • Facilitate and guide students in planning and organizing informal educational activities, fostering a dynamic and enriching campus life.
      • Assist students in navigating the intricacies of their educational and career paths by providing relevant and up-to-date information on occupational and educational requirements tailored to their unique aptitudes, interests, and abilities.
      • Sustain effective working relationships with students, faculty, and the general public, fostering collaboration and mutual understanding within the university community. 
      • Actively coordinate and administer various programs, events, and projects to enhance student engagement and success.
      • Engage in proactive planning and organization of moderately complex and/or sensitive informal educational activities, ensuring their seamless execution.
      • Offer insightful recommendations for changes in program procedures, based on ongoing assessments and feedback.
      • Serve as spokespersons for the program in their respective areas of expertise, effectively communicating its objectives and achievements.
      • Resolve challenges and obstacles within their area of expertise and assignment, fostering a conducive environment for program success.
      • Determine and allocate resources appropriately to ensure optimal levels of assistance and service delivery to students within defined guidelines. 
      • Conduct ongoing evaluations of student needs and authorize services accordingly, adapting to evolving circumstances.
      • Provide innovative solutions to emerging problems and recommend changes in program procedures to enhance effectiveness.
      • Plan and deliver engaging oral presentations covering moderately complex subject matter, ensuring clarity and relevance to the audience.
      • Independently analyze diverse situations, demonstrating sensitivity to the underlying issues and potential impacts on other Student Services areas.
      • Utilize expert judgment within their area of expertise to revise existing procedures and recommend solutions to unprecedented problems.
      • Continuously assess program effectiveness and identify areas for improvement, driving ongoing enhancements and innovation in student services delivery.
      • May be required to obtain additional training and/or certification as part of professional development, based on department and/or campus needs, to stay current with industry standards.
      • The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this classification.
      • At the direction of appropriate administrator, may provide support to other departments/areas within functional department/area as needed. 
      • Other duties as assigned.
    • Minimum Qualifications
    • Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job‑related field. (Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities may be substituted for the required education on a year‑for‑year basis.)

      Experience: Equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. (A master’s degree in a job‑related field may be substituted for one year of the professional experience.)

    • Preferred Qualifications

      • One (1) year prior experience with TRIO programs or equity programs focused on addressing social, cultural, and educational barriers.
      • One (1) year of experience providing holistic educational support including but limited to academic, financial literacy, career, social/emotional wellbeing.
      • Prior experience working with federal grants and compliance.
      • Experience working with students from various ethnic and socioeconomic backgrounds, including underserved students.
      • Prior experience in a higher education or university setting.
      • Experience conducting workshops and facilitating events.
      • Prior experience with but not limited to Office 365 (Word, Excel, Outlook, Teams), Adobe, web and social media, databases, and PeopleSoft.
    • Knowledge, Skills, Abilities

      • Working knowledge of the practices, procedures and activities of the program to which assigned.
      • General knowledge of the methods and problems of organizational and program management.
      • General knowledge of research and interview techniques; and of the principles of individual and group behavior.
      • Ability to interpret and apply program rules and regulations.
      • Ability to use initiative and resourcefulness in planning work assignments and in implementing long range program improvements.
      • Ability to obtain factual and interpretive information through interviews.
      • Ability to reason logically; ability to collect, compile, analyze and evaluate data and make verbal or written presentation based on these data.
      • Ability to advise students individually and in groups on routine matters where required.
      • Ability to recognize multicultural, multi-sexed and multi-aged value systems and work accordingly.
      • Ability to establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts.
      • Ability to rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned.
      • Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas.
    • Special Conditions

      • May be required to work after-hours, evenings, or weekends.
    • License or Certifications

      • Valid California Driver’s License.
    • Salary Range
    • Anticipated salary will be $4,841 – $5,326 per month plus excellent paid benefits. Salary will depend on the qualifications of the successful finalist. (Full range: $4,841 - $6,884 per month)
    • Compensation & Benefits
    • Commensurate with qualifications and experience.  As a member of the 23-campus CSU System, we offer an extremely competitive benefits package that includes, but is not limited to, outstanding vacation, health, dental, and vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Link to (Bargaining Unit: 4) Benefits Summary: CSU Employee Benefit Summary

    • How to Apply
    • To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resumé. Applications are accepted electronically only.  Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration.  To apply online, please click the “Apply Now” button on this page.


    • Application Deadline
    • OPEN UNTIL FILLED; SCREENING TO BEGIN ON OR AFTER July 9, 2024 (Applications received after the screening date will be considered at the discretion of the university.)
    • Criminal Background Clearance Notice
    • Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment.  CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information.  Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

    • Additional Information
    • Campus & Area

      California State University, Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion – one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs, the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, a doctorate in education and serves more than 10,000 students. New instructional facilities have been built for the unique pedagogy of professional programs, laboratory sciences and performing arts.

      Stanislaus State continues to receive national recognition with its ranking as one of the best 384 colleges in the nation by The Princeton Review. The University was one of 12 public universities in the nation to be recognized by the American Association of State Colleges and Universities for demonstrating exceptional performance in retention and graduation rates. In addition, U.S. News and World Report ranks Stanislaus State in its top 10 among public universities in the West, while Washington Monthly honored Stanislaus State as the West’s No. 1 university for the money. Stanislaus State also is recognized as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education.

      Clery Act Disclosure

      Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382.

      Equal Employment Opportunity

      The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply.  The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment.

      Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at (209) 667-3351.  California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD.  As a federal contractor, we are committed to attracting a diverse applicant pool.  Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at:  Voluntary Self-Identification of Disability PDF Form.

      CSU Stanislaus hires only individuals lawfully authorized to work in the United States.  In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

      The CSU is a state entity whose business operations reside within the State of California. The CSU prohibits hiring employees to perform CSU-related work outside California.

    • The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview.



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