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Assistant Director of Financial Aid Verification & Compliance

Apply now Job no: 532971
Department: Strat Plan,Enroll,Mgmt,Innovat
Work type: Management (MPP)
Location: Stanislaus - Turlock
Categories: MPP, At-Will, Finance/Accounting, Full Time, Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled)

    • Position Summary
    • Full-time position under the Management Personnel Plan (MPP) available on or after January 2, 2024 in Financial Aid.

      Under general direction of the Director of Financial Aid and Scholarships, the Assistant Director of Financial Aid & Compliance will provide leadership, supervision, and guidance to advising staff and student employees, ensuring their productivity, quality, and effective problem-solving. The incumbent will manage scholarship administration, making recommendations based on rigorous evaluation processes while ensuring compliance with regulations and donor agreements. This role also entails communication and outreach responsibilities, involving the maintenance and promotion of departmental information and collaboration with diverse stakeholders. The incumbent will contribute to the development of awarding criteria and procedures and the creation of standardized scholarship applications.

    • Job Duties
    • Duties include but are not limited to:
      • Serve on the leadership team for the financial aid unit.
      • Supervise and manage advising staff and student employees in Financial Aid.
      • Coordinate, train, instruct, and guide advising staff to maintain productivity and quality.
      • Provide daily oversight of staff activities to ensure satisfactory results and resolve issues.
      • Make recommendations in situations where there is no precedent or standard method of performing the work.
      • Exercise discretion and independent judgment in setting priorities.
      • Determine methods and troubleshoot issues for others within the unit.
      • Lead the Advising unit in resolving complex student, faculty, and related problems.
      • Provide input for performance reviews and operational matters.
      • Conduct departmental and unit trainings to keep staff informed of changes in regulations.
      • Coordinate with staff for training on new Federal, State, CSU, and Institutional regulations.
      • Perform quality control to ensure staff follows established policies and procedures.
      • Collaborate with the Management Team to recommend policy or procedural changes.
      • Administer and coordinate various categories of scholarships.
      • Make recommendations for scholarship recipients based on application data and in-person interviews.
      • Collaborate with the Director on scholarship priorities, policies, and procedures.
      • Coordinate day-to-day office operations related to scholarships.
      • Coordinate the scholarship application, selection, and awarding processes.
      • Monitor unutilized scholarship funds and take necessary actions.
      • Utilize the PeopleSoft Student Administration Financial Aid Module to determine scholarship eligibility and award scholarships.
      • Maintain the Scholarship website for online scholarship applications and off-campus scholarship searches.
      • Coordinate all outside scholarship resources to ensure the overall award does not exceed the cost of education in meeting federal regulations.
      • Coordinate scholarship allocations with the University Advancement Office and report allocations to appropriate departments.
      • Engage in the collaborative development of awarding criteria and procedures with University Advancement, ensuring alignment with the University's administrative requirements, strategic objectives, and the donor's intent outlined in newly drafted donor agreements.
      • Coordinate the creation of new scholarship applications to establish a standardized format encompassing core elements shared across all applications. Additionally, supervise the collection, preparation, screening, and distribution of materials for scholarship selection committees.
      • Maintain and market Financial Aid and Scholarship departmental information.
      • Develop outreach materials and presentations.
      • Oversee and work with an outreach coordinator for public presentations to students, parents, faculty, staff, and community groups.
      • Coordinate with advising units to write, update, and develop publications for specialized programs.
      • Serve as a liaison to university department staff.
      • Represent the office on university committees.
      • Provide support to campus community scholarship chairpersons.
      • Collaborate with the Director to manage the provision of education, guidance, and support to scholarship chairpersons and development personnel within the campus community, specifically regarding scholarship issues and processes.
      • Other duties as assigned.
    • Minimum Qualifications
    • Education:  Completion of a bachelor’s degree.

      Experience:  Must have a minimum of five years of experience dedicated to financial aid and scholarship programs, including minimum of two years of expertise in PeopleSoft systems administration, involving activities such as research, analysis, and assessment of PeopleSoft systems

    • Preferred Qualifications

      • Bilingual in English and Spanish.
      • Experience in developing quality control measures.
      • Experience working in higher education, preferably CSU.
      • Familiar with California State University policies and procedures.
    • Knowledge, Skills, Abilities

      • Thorough understanding of the relevant federal and state regulations, as well as CSU and campus policies and procedures.
      • Proficiency in working with relational database systems for scholarship processing
      • In-depth knowledge of financial aid processes, regulations, and compliance, particularly in a higher education setting.
      • Proficiency with software applications and systems relevant to financial aid and scholarship administration.
      • Demonstrated leadership and supervisory skills, including the ability to guide, mentor, and manage a team to ensure productivity, quality, and effective problem-solving.
      • Experience in conducting training programs and development activities for staff.
      • Strong analytical and problem-solving skills.
      • Effective written and verbal communication skills.
      • Collaborative and interpersonal skills.
      • Exceptional organizational skills.
      • Meticulous attention to detail.
      • Experience working with individuals of diverse backgrounds.
    • Salary Range
    • Anticipated salary will be $6,250– $6,833 per month plus excellent paid benefits. Salary will depend on the qualifications of the successful finalist. 
    • Compensation & Benefits
    • Commensurate with qualifications and experience.  As a member of the 23-campus CSU System, we offer an extremely competitive benefits package that includes, but is not limited to, outstanding vacation, health, dental, and vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Link to Benefits Summary: CSU Employee Benefit Summary

    • How to Apply
    • To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resumé. Applications are accepted electronically only.  Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration.  To apply online, please click the “Apply Now” button on this page.
    • Application Deadline
    • OPEN UNTIL FILLED; SCREENING TO BEGIN ON OR AFTER NOVEMBER 27, 2023. (Applications received after the screening date will be considered at the discretion of the university.)

    • Criminal Background Clearance Notice
    • Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment.  CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information.  Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

    • Additional Information
    • Campus & Area

      California State University, Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion – one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs, the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, a doctorate in education and serves more than 10,000 students. New instructional facilities have been built for the unique pedagogy of professional programs, laboratory sciences and performing arts.

      Stanislaus State continues to receive national recognition with its ranking as one of the best 384 colleges in the nation by The Princeton Review. The University was one of 12 public universities in the nation to be recognized by the American Association of State Colleges and Universities for demonstrating exceptional performance in retention and graduation rates. In addition, U.S. News and World Report ranks Stanislaus State in its top 10 among public universities in the West, while Washington Monthly honored Stanislaus State as the West’s No. 1 university for the money. Stanislaus State also is recognized as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education.

      Clery Act Disclosure

      Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382.

      Equal Employment Opportunity

      The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply.  The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment.

      Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at (209) 667-3351.  California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD.  As a federal contractor, we are committed to attracting a diverse applicant pool.  Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at:  Voluntary Self-Identification of Disability PDF Form.

      CSU Stanislaus hires only individuals lawfully authorized to work in the United States.  In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

      The CSU is a state entity whose business operations reside within the State of California. The CSU prohibits hiring employees to perform CSU-related work outside California.

    • The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview.



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