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Academic Success Advisor

Apply now Job no: 496946
Department: Office of the Dean of Students
Work type: Staff
Location: Stanislaus - Turlock
Categories: Unit 4 - APC - Academic Professionals of California, Temporary, Full Time

    • Position Summary
    • (Classified as: Student Services Professional II)
      Full-time temporary, position available on or after September 1, 2020 and ending on or before August 31, 2021 in Housing & Residential Life. Possibility of reappointment based on budget, department needs, and job performance.

      Under the daily supervision of the Assistant Director for Residential Education and the appropriate supervision of the Associate Director for Residential Life, the incumbent will be responsible for implementing key components of the comprehensive academic support program for residents within Housing and Residential Life, including academic and career support of individual residents, leading Peer Academic Leaders, , and workshop development and facilitation on academic and career success topics. The incumbent will work closely with the Assistant Director for Residential Education and a team of Peer Academic Leaders to provide resident support in areas including academic success, personal growth, and career development

    • Job Duties
    • Duties include but are not limited to:
      • Provide general and holistic undergraduate advising support for housing residents (i.e. course selection, registration, catalog interpretation, academic standards, career options by major or interest, interview etiquette, resume and cover letter guidance, internship and job search timelines, etc.). 
      • Hold group and/or one-on-one advising sessions with residents.
      • Assist residents in navigating the development of their individual multi-year academic plan. Educate and empower students to manage this plan and adapt it as needed.
      • Assist students in making informed career decisions and their associated understanding of subsequent course selections; assist students in taking active responsibility for their career decisions and job search. 
      • Conduct outreach in the residential community to actively facilitate connections with residential students. 
      • Refer and/or consult on resident cases involving AQ, DQ, SAP, housing petitions, etc. with the Assistant Director for Residential Education. 
      • Assess and track trends in resident needs and communicate with Assistant Director for Residential Education in addressing those trends.
      • Develop and present workshops and passive education for residents on relevant success and resource topics determined by Assistant Director for Residential Education or Associate Director for Residential Life.
      • Implement academic and career support strategies reflective of learning goals established for Housing and Residential Life’s residential curriculum and comprehensive academic support program. 
      • Develop and present workshops and passive education for residents on relevant success and resource topics. 
      • Assist and participate in the planning and implementation of department-wide events and initiatives, including Welcome Week, Welcome Back Week, Dean’s List Reception, Huddles, etc.
      • Assist and participate in the implementation of recruitment events for Housing and Residential Life, including Open House, Warrior Welcome, and New Student Orientation. 
      • Hire, train, develop, and lead 11 Peer Academic Leaders. Act as backup lead to Living Learning Community Peer Academic Leaders, Resident Assistants, and as a supportive resource for all other Housing student employees.
      • Collaborate with Assistant Director for Residential Education to create and implement Peer Academic Leader training; communicate and collaborate with other Residential Life Coordinators on shared training experiences between Peer Academic Leaders and Resident Assistants.
      • Mentor and guide Peer Academic Leaders to help them develop their own analytical and interpersonal skills to ensure they build supportive relationships with each their assigned residents / mentees. 
      • Hold weekly staff meetings. Hold bi-weekly one-on-one sessions with individual Peer Academic Leaders. Utilize Peer Academic Leader performance evaluation, consulting and norming with Assistant Director for Residential Education on performance expectations for Peer Academic Leaders. 
      • In consultation with the Associate Director for Residential Life, implement accountability measures to ensure Peer Academic Leaders are carrying out the duties of their positions: completing intrusive peer advising, maintaining awareness and communication with their at-risk mentees, and are disbursing time sensitive information.
      • Foster an environment within the residential community in which residents accept and respect their Peer Academic Leader as a knowledgeable peer figure. 
      • Maintain a strong knowledge of regional and national student housing trends to ensure training topics are timely and appropriate. 
      • Communicate trends and concerns related to Peer Academic Leader performance and the overall Peer Academic Leader program to the Assistant Director for Residential Education. 
      • Live on-site and rotate serving as primary on-call contact for all Housing and Residential Life emergencies and issues.
      • Participate as the first responder to situations that require campus administrative support to deal with facilities or student crises; execute independent judgment in providing duty coverage on evenings, weekends, and holidays. Return to campus as needed. 
      • Be observant when interacting with the community to recognize changes in behavior, etc. which may point toward resident crisis. 
      • Analyze non-emergency and emergency situations to determine appropriate department response and need to involve/inform other campus personnel. Implement response as needed.
      • Participate in regular emergency response planning, including tabletop exercises.
      • Cross-train across functional areas within the unit to ensure business continuity in a crisis. In the event of a campus or department emergency during daily work hours remain on-site and implement emergency protocols. Do not leave until authorized to do so by designated manager.
      • Maintain current knowledge of resources, majors, prerequisites, general education and graduation requirements, University procedures, rules and regulation along with other student services. 
      • Ensure the up-to-date maintenance of required documentation, web-based resources, reports and student records in accordance with university policies, government regulations and accreditation standards. 
      • Assist and participate in the formulation and implementation of organizational goals and objectives. Participate in regular department and component meetings.

      Other duties as assigned.

    • Minimum Qualifications
    • Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job‑related field. (Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities may be substituted for the required education on a year‑for‑year basis.)

      Experience: Equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. (A master’s degree in a job‑related field may be substituted for one year of the professional experience.)

    • Preferred Qualifications

      • Familiarity with academic support and success practices.
      • Knowledge of residence hall operations and functions, including duty and emergency response protocols.
      • Experience with hiring, training, and supervision. 
      • Demonstrated skills in group facilitation, academic coaching / advising, program and workshop development, conflict management, and budget management. 
      • Strong verbal, non-verbal, and written communication skills. 
      • Ability and interest in working with a diverse population and demonstrate responsiveness to student population needs. 
      • Knowledge of and ability to apply student development theory. 
      • Ability to establish and maintain cooperative working relationships with a variety of individuals, colleagues, and community groups / entities.
      • Ability to maintain a high level of confidentiality, as well as a thorough knowledge of department and campus policies, procedures, and practices. Understanding of FERPA student records privacy regulations, as well as other federal regulations applicable to campus housing departments. 
    • Required Qualifications

      • Working knowledge of the practices, procedures and activities of the program to which assigned. 
      • General knowledge of the methods and problems of organizational and program management. 
      • General knowledge of research and interview techniques; and of the principles of individual and group behavior.
      • Ability to interpret and apply program rules and regulations. 
      • Ability to use initiative and resourcefulness in planning work assignments and in implementing longrange program improvements.
      • Ability to obtain factual and interpretive information through interviews.
      • Ability to reason logically; ability to collect, compile, analyze and evaluate data and make verbal or written presentation based on these data. 
      • Ability to advise students individually and in groups on routine matters where required.
      • Ability to recognize multicultural, multi-sexed and multi-aged value systems and work accordingly.
      • Ability to establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts.
      • Ability to rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned.
      • Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas. 
    • Salary Range
    • $4,304 - $6,120 per month plus excellent paid benefits.  (Anticipated salary will be $4,304 - $4,734 per month, depending on the qualifications of the successful finalist.)
    • Compensation & Benefits
    • Commensurate with qualifications and experience.  As a member of the 23-campus CSU System, we offer an extremely competitive benefits package that includes, but is not limited to, outstanding vacation, health, dental, and vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 14 paid holidays a year. Link to Benefits Summary: Academic Support (Unit 4) 
    • How to Apply
    • To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resumé. Applications are accepted electronically only.  Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration.  To apply online, please click the “Apply Now” button on this page.
    • Application Deadline
    • JULY 8, 2020
    • Criminal Background Clearance Notice
    • Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment.  CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information.  Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
    • Additional Information
    • Campus & Area

      California State University, Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion – one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs, the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, a doctorate in education and serves more than 10,000 students. New instructional facilities have been built for the unique pedagogy of professional programs, laboratory sciences and performing arts.

      Stanislaus State continues to receive national recognition with its ranking as one of the best 384 colleges in the nation by The Princeton Review. The University was one of 12 public universities in the nation to be recognized by the American Association of State Colleges and Universities for demonstrating exceptional performance in retention and graduation rates. In addition, U.S. News and World Report ranks Stanislaus State in its top 10 among public universities in the West, while Washington Monthly honored Stanislaus State as the West’s No. 1 university for the money. Stanislaus State also is recognized as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education.

      Clery Act Disclosure

      Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at https://www.csustan.edu/annual-campus-security-report. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382.

      Equal Employment Opportunity

      The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply.  The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment.

      Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at (209) 667-3351.  California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD.  As a federal contractor, we are committed to attracting a diverse applicant pool.  Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at:  https://www.dol.gov/ofccp/regs/compliance/sec503/Self_ID_Forms/VoluntarySelf-ID_CC-305_ENG_JRF_QA_508c.pdf.

      CSU Stanislaus hires only individuals lawfully authorized to work in the United States.  In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

    •  
    • The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview.

      INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE

       

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Applications close: Pacific Daylight Time

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