International Admissions Representative
Job no: 543772
Position type: Staff
Location: Northridge
Division/Equivalent: Northridge
School/Unit: Student Affairs
Department/Office: Enrollment Administration
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Administrative, Probationary, Full Time
CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own goals be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you’ve come to the right place. Learn more: https://www.csun.edu/about-csun.
Major Duties
Under general supervision, the International Admissions Representative analyzes, scans, and processes international applicants’ incoming documents and test scores. The incumbent provides public contact support for international and domestic students and the general public by phone and at the reception counter and answers general and application-specific questions received at the office's general email address.
- Assists domestic and international students by referring them to Admissions Advisors or other offices on campus.
- Acquires and maintains knowledge of office and university policies and procedures in order to disseminate current and accurate information, and provides students with documents, including DPRs, on demand.
- Analyzes application data for admission, scans documents and test scores from other countries, interprets and enters data in SOLAR, and reconciles any discrepancies reported on international or mixed record applications.
- Performs other duties as assigned.
*NOTE: To view the full position description including all of the required qualifications copy and paste this link into your browser: https://mycsun.box.com/s/qt1jpobl1nbpe0dkaq1v4fn0fn7v1wk4
Qualifications
- Equivalent to four (4) years of full-time, general office clerical and administrative support experience that has provided the applicant with the knowledge and abilities listed.
- Equivalent to full-time college or university education/vocational school training in business or job-related field may be substituted for up to two (2) years of the required experience on a year-for-year basis.
Knowledge, Skills, & Abilities
- Thorough knowledge of correct English grammar, spelling, and punctuation; office methods, procedures, and practices; and university infrastructure, policies, and procedures.
- Ability and specialized skills to: coordinate many different administrative duties; interpret and apply a variety of complex policies and procedures; set deadlines, and priorities, and complete projects accordingly; draft and prepare memoranda and correspondence.
- Ability to keep moderately complex records and files; screen mail, telephone calls, and visitors; maintain confidential files; perform standard business math, track financial data, and make simple projections.
- Establish and maintain cooperative working relationships; and operate standard office equipment and software.
Pay, Benefits, & Work Schedule
- The university offers an excellent benefits package, including but not limited to: medical, dental, vision, retirement & savings, tuition waiver, and more.
- Classification: Administrative Support Coordinator / 1035 / 1
- The anticipated HIRING RATE is $3864 per month. The salary range for this classification is: $3864 - $6072 per month.
- HOURS: Full Time; 40 hours per week; Monday through Friday.
- This is a Regular position with a one-year probationary period.
- No content is listed in the posting regarding telecommuting
General Information
- Applications received through November 12, 2024 will be considered in the initial review and the review of applications will continue until the position is filled.
- This position is sensitive as designated by the CSU.
- A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current CSU employees who apply for the position.
- The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements outlined in CSU Executive Order 1083 as a condition of employment.
- Per the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California.
- Candidates should apply by completing the CSUN online application. To apply and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers
- The CSU recommends that faculty, staff, and students who are accessing campus facilities at any university location be immunized against SARS-CoV-2, the virus that causes COVID-19, and that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus.
Equal Employment Opportunity
CSUN is an Equal Opportunity Employer and prohibits discrimination based on race or ethnicity, religion or religious creed, nationality, age, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, marital status, veteran or military status, and disability. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101.
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