At CSUN we aspire to continually grow as an inclusive, cooperative community! 

CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do and enjoy the unique value the CSUN community can offer. As a leader you will have the opportunity to thrive in a community in which our leaders share common traits as identified in our Leadership Principles https://www.csun.edu/leadership-principles. If this sounds like you, you've come to the right place.

Responsibilities

Reporting directly to and under the supervision of the Director, Parking and Transportation Services, the Parking Manager is responsible for the day-to-day parking field operations, special events, and parking personnel supervision. The incumbent supervises the parking enforcement officers through a day and night parking officer lead; plans, organizes and manages overall field operations including parking services and enforcement functions such as: parking citations and traffic control. This includes parking enforcement officer services and enforcement and operation of lots and structures.

• Manages, oversees, handles some disciplinary action, schedules professional development, training and performance evaluations for designated staff. This position will work closely with the Director of Parking & Transportation, the DPS Manager of Administrative Services, and CSUN Human Resources on matters related to personnel management, university orientation, and discipline procedures. This person will screen job applications for open positions, participate as a interview committee member, and recommend candidates to the Parking and Transportation Director.

• The Parking Manager is expected to have excellent customer service skills in order to develop and maintain relationships. This position will solicit feedback for improving services from customers and campus community stakeholders.  Activities include: ensuring completeness, accuracy and timeliness of all operations functions; developing, communicating and maintaining guidelines and procedures to support the functions of parking operations; determine enforcement priorities and work with appropriate leads and/or the Special Event Coordinator to deploy field personnel accordingly. This position will act as administrator in charge in the absence of the Parking and Transportation Director.
• As a leader, demonstrates a commitment to student success that is mission aligned with the university’s vision, values and priorities. Establishes an ethical and collegial work environment, promoting a collaborative, accountable and inclusive team. Encourages a courageous and resilient solution-oriented environment by participating in new opportunities to further the mission of the university. Participates in developing initiatives that further support the campus mission with a service-oriented and catalytic mind set. Strengthens employees by being communicative and a talent builder that develops team attributes, furthering departmental goals.

• Performs other duties as assigned.

*NOTE: To view the full position description copy and paste this link into your browser:  https://mycsun.box.com/s/k6npjbhg2s5pfar2p1sqxdcwy4csmv4q

Qualifications

• Equivalent to graduation from an accredited four-year college or university with a Bachelor's degree in a job-related field.
• Equivalent to two years of progressively responsible administrative/supervisory experience preferably with a large public or private university.
• Parking industry experience desirable. Experience in personnel and bargaining unit issues highly desired.

Knowledge, Skills, Abilities & Leadership

• Ability to write reports and business correspondence. Ability to effectively handle customer service issues and present information and respond to questions from customers, and the general public.
• Ability to define problems, collect data, establish facts, and draw valid conclusions. Strong organizational and time management skills to maintain multiple responsibilities.
• Ability to multi-task and adapt to a frequently changing environment.  Ability to train, supervise, counsel, schedule and evaluate subordinates. Strong knowledge and skill in the use of Microsoft Office.   
• Lead diverse teams to support the operational mission and vision of employers by fostering an ethical, inclusive and collegial work environment.

• Demonstrated ability to support ongoing improvement through courageous, resilient, and catalytic leadership.
• Lead varying initiatives through a collaborative, service-oriented and communicative approach.
• Demonstrated commitment to employee development, recognition, and accountability to further operational goals.

Pay, Benefits, & Work Schedule

• Salary is commensurate with knowledge, skills, and experience. The University offers excellent fringe benefits.
• The anticipated HIRING RANGE: $80,000 - $95,000 per year, dependent upon qualifications and experience.
• The individual hired for this role will physically work on-campus in Northridge. This is not a telecommute position. 

General Information

• This position is a sensitive position as designated by the CSU.
• A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. The selected candidate must pass a fingerprint clearance (LiveScan).
• The person holding this position may be considered a 'limited reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
• In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California.
• Candidates should apply by completing the CSUN on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers
• Applications received through January 1, 2025, will be considered in the initial review and review of applications will continue until position is filled.
• The CSU recommends that faculty, staff, and students who are accessing campus facilities at any university location be immunized against SARS-CoV-2, the virus that causes COVID-19, and that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus.

Equal Employment Opportunity

CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race or ethnicity, religion or religious creed, nationality, age, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, marital status, veteran or military status, and disability. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101.